- Handle legal receivable portfolios involving overdue and default accounts.
- Develop and implement recovery strategies for chronic delinquent and write-off cases.
- Monitor legal notices, arbitration, litigation, SARFAESI proceedings, and execution activities.
- Ensure timely filing and follow-up of recovery cases through advocates and legal agencies.
Team Management
- Lead and supervise Legal Recovery Officers and field recovery teams.
- Set recovery targets and track team performance.
- Conduct regular reviews and provide guidance on complex recovery matters.
Advocate & Agency Coordination
- Manage relationships with panel advocates, recovery agencies, and legal service providers.
- Review recovery progress and ensure effective case handling.
- Negotiate settlements and recovery plans where appropriate.
Portfolio Monitoring
- Analyze overdue and legal portfolio performance.
- Track recovery efficiency, legal case status, and aging buckets.
- Prepare MIS reports and recovery dashboards for management review.
Compliance & Risk Management
- Ensure all recovery actions comply with applicable laws and company policies.
- Maintain proper documentation and legal records.
- Identify and mitigate legal and operational risks in recovery processes.
Customer Resolution & Settlement
- Handle escalated customer cases and disputes.
- Facilitate settlements, restructurings, and one-time settlement (OTS) proposals.
- Balance customer satisfaction with recovery objectives.
📌 Area Manager - Legal Receivable (Pune)
🏢 equitas small finance bank
📍 Pune
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