31 Oct
|
Epiq
|
Secunderabad
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. The Associate Project Manager will serve to assist senior Client Services peers through effective project management coordination and execution, as part of the Client Services Team supporting clients in APAC Geo. Successful candidates will have relevant experience in service delivery, preferably in eDiscovery, as well as a proven history of execution in a fast-paced environment.
The Associate Project Manager is primarily responsible for making sure the client receives the proper service through proactive attention to planning, analysis, execution, and proper close-out on a project. The Associate Project Manager is responsible for the day-to-day execution of the project including providing the client and their internal project teams with explicit direction, according to the client's requirements and company standards.
Ensures client and project requirements are being met with the highest quality and accuracy through verifying and communicating routinely with both the client and internal partners.
Converts client requirements into operational work requests, monitor progress, and proactively updates client and project team stakeholders on deadlines.
Obtain, examine and prepare client data for Intake
Assist in troubleshooting and resolving any client issues with delivered or hosted data
Handle review platform (Relativity) specific items including but not limited to User requests, database management (archiving/deletion), creation of layouts/views/fields/choices/highlighting, creation and execution of STRs,
creation and management of batch sets, reporting
Provide matter specific support on items such as privilege log generation, media tracking, and project specific reporting
Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates
Ensures continuity of client service between shifts by providing clear handoffs and client updates.
Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience
Ensure effective control of all aspects of a project from initial planning through final production; development of project plans; and review financial and billing information in a timely manner to ensure deadlines are consistently met.
Minimum two-year consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal departments or eDiscovery service provider with an overall experience of four to five years.
Bachelor's degree or equivalent practical experience.
Hands-on experience with working on Relativity
Proficiency in PowerPoint, Excel and BI is highly desirable and an added advantage.
Demonstrated success in working on multiple simultaneous projects.
Flexibility to cover weekend shifts is required.
Current work hours for this role are APAC hours and shifts are between 6 AM - 11 PM IST
Performance during screening and interview
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Nurture long-term relationships
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
Use data to identify improvement opportunities
Prepare for disruptions with strong change management
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Resolve issues quickly using data and feedback
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
📌 Associate Director/ Director, Project Management (Secunderabad)
🏢 Epiq
📍 Secunderabad