Role: Director - Legal (BPS) Designation: Director - Legal
Experience: 12 to 15 Years
We are seeking a Director-level legal qualified to serve as the principal legal lead and trusted advisor to the Business Process Services (BPS) unit. The incumbent will have end-to-end ownership of all contractual, vendor, lease, procurement, employment, compliance, and dispute-related matters for the business.
The role combines hands-on negotiation of complex, multi-service outsourcing agreements across global geographies with leadership of the legal team. The successful candidate will be required to balance commercial objectives, speed to market, and sound risk management practices.
A minimum of 10 to 12 years of experience at a leading law firm or in-house legal department of a multinational organization is required.

Client Contracts & Deal Support
Lead legal strategy for pursuit, negotiation, and closure of complex client transactions.
Review and negotiate MSAs, SOWs, SLAs, transition/transformation agreements, data processing agreements, and RFP responses.
Independently negotiate with international clients and establish risk positions and escalation thresholds.
Own the legal framework for supplier, subcontractor, staffing, technology, and facilities contracts.
Develop procurement policies, templates, and approval matrices in collaboration with Procurement and Finance teams.
Manage lease and leave & license arrangements for delivery centers and offices across India and overseas.
Handle due diligence, negotiations, renewals, statutory compliance, fit-outs, and exits.
Employment & Labour Law
Advise HR and business leaders on employment-related matters, including hiring, disciplinary actions,



separations, restructuring, contract labour compliance, and POSH.
Draft employment agreements, restrictive covenant agreements, and HR policies.
Lead internal investigations and oversee global employment matters in coordination with regional legal counsels.
Disputes & Litigation
Manage commercial, client, vendor, and employment disputes.
Oversee arbitrations, labour proceedings, regulatory notices, and settlements.
Manage external counsel, litigation budgets, and legal hold requirements.
Risk, Compliance & Data Protection
Advise on data privacy, information security, cross-border data transfers, and regulatory compliance.
Assess legal risks associated with emerging technologies, automation, and AI-enabled service delivery.
Provide legal and commercial guidance to senior leadership.
Develop legal playbooks, policies, templates, and governance frameworks.
Conduct legal awareness and risk management training for business, sales, and HR teams.
Build, mentor, and lead a team of legal professionals and contract managers.
Establish quality standards, turnaround timelines, and governance mechanisms.
Report legal metrics and risk assessments to the General Counsel and BPS leadership.
Special Projects & Other Assignments
~ Undertake additional responsibilities, strategic initiatives, and special projects as assigned from time to time, consistent with the scope and seniority of the role.

Commercial Contracting
Outsourcing & Managed Services Agreements
Employment & Labour Law
Litigation & Dispute Resolution
Data Privacy & Information Security
Corporate Governance & Compliance
Risk Management
Stakeholder Management

📌 Legal Contracts Manager (Noida)
🏢 NIIT Technologies
📍 Noida