About Avaya
Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Sales Director Enterprise Accounts - CX & AI (Infinity)

We are hiring a senior enterprise seller to drive growth of Avaya's next-generation CX, AI and data orchestration platform (Infinity) within our existing customer base.
This role is focused on engaging senior decision-makers, identifying transformation opportunities, and expanding relationships through high-value, consultative sales. Own and grow a portfolio of strategic enterprise customers based in the UK but covering accounts across Europe.

Build executive relationships with VP and C-level stakeholders across IT, CX, Operations, and Risk/Compliance to co-sell through Channel partners

Identify business risks, regulatory exposure, or operational inefficiencies and turn them into revenue opportunities

Create urgency by connecting real-world events (fines, outages, competitive threats, AI disruption) to executive priorities

Lead consultative sales motions focused on CX transformation, AI adoption, and operational improvement

Create and shape opportunities where no formal project exists

Drive complex, multi-threaded sales cycles across large organizations





Expand account footprint through strategic, multi-year expansion plans

Partner cross-functionally (solutions consulting, product, leadership) to win and grow accounts

10+ years of enterprise SaaS / CCaaS / CX sales achievements including President's Clubs, etc.

Proven ability to expand existing accounts and close six- and seven-figure deals

Executive presence with the ability to lead peer-level conversations and challenge thinking

Experience navigating complex organizations and multi-stakeholder environments

You create opportunities by identifying real business risk or missed prospect

You connect external events (regulation, fines, market shifts) to internal executive action

You get to the right executive quickly and establish credibility in the first conversation

You can turn a single high-impact problem into a broader platform sale

You think in terms of long-term account expansion and strategic value

Expansion revenue within existing accounts

Executive engagement (VP/C-level access and pipeline creation)

Pipeline coverage and quality

Virtual home office in the UK near a major airport

#Experience
12+ Years of Experience
Bachelor degree or equivalent experience
Federal Contractor. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively.

📌 Head Of Sales/ Sales Team Manager (India)
🏢 Avaya
📍 India