About the job Join Sodexo India and be part of a dynamic team committed to delivering exceptional food services, operational excellence and quality-of-life services.
We are looking for an experienced and customer-focused Hospitality Manager to lead food service operations at our client site. The role will be responsible for ensuring high standards of food quality, service delivery, hygiene, safety and operational efficiency while driving business growth and site profitability.
As the key operational leader at the site, you will oversee end-to-end food operations, menu planning, inventory and cost management, team performance, client relationships and compliance requirements. You will work closely with clients and internal stakeholders, including Operations, HR, QMHSE and H&FS; teams, to ensure consistent service delivery and customer satisfaction.
We seek an individual with strong hospitality expertise, business acumen, financial understanding and people management capabilities, along with a passion for food quality, service excellence and continuous improvement.

Food Operations & Service Excellence
Ensure all food service deliveries are carried out in accordance with the terms and conditions agreed upon with the client.
Conduct food tasting before service and develop creative ideas for promotions, festivals and special events.
Plan and supervise pre-preparation activities to ensure food items are processed according to approved recipes.
Consistently maintain food quality, cost, presentation and taste standards.
Quality, Hygiene, Safety & Compliance
Ensure strict implementation of food safety, hygiene and workplace safety policies at the site.
Monitor the quality and quantity of raw materials and ensure ingredients are received as per defined specifications.




Train receiving-area staff on ingredient quality and inspection standards.
Maintain records of hygiene procedures, initiatives and incidents.
Coordinate with QMHSE and H&FS; teams for implementation of policies and processes.
Drive organic sales growth and business development through service excellence, retail offers and value-added services.
Monitor site profitability through regular analysis of operational and financial reports.
Cash, Debtors & Financial Management
Monitor financial processes and support timely resolution of billing-related issues.
People Management & Training
Ensure effective manpower deployment and coordination across food service operations.
Drive team engagement, training and capability development to maintain operational standards.
Client Relationship Management & Retention
Maintain regular communication with clients regarding service delivery, operational issues, additional business opportunities and current initiatives.
Wastage Control & Cost Management
Maintain daily records of food leftovers and use consumption trends to plan production requirements.
Minimize food wastage through effective production planning and portion control.
Ensure surplus ingredients are utilized appropriately in other dishes, strictly adhering to food safety and hygiene standards.
Procurement & Inventory Management
Ensure effective coordination of procurement and inventory activities.




Monitor raw material availability, quality and consumption to support uninterrupted food operations and cost control.
Systems, Processes & Legal Compliance
Ensure implementation of company systems, policies and operational procedures.
Coordinate with HR, QMHSE and Legal departments to ensure applicable statutory and legal compliances are fulfilled.
Graduate / Diploma in Hotel Management or Hospitality Management; Minimum 4+ years of relevant work experience in hospitality, food services, institutional catering or related operations.
Strong understanding of large-scale food service operations, menu planning and food production management.
Sound knowledge of food safety, hygiene standards, QMHSE processes and operational compliance.
Strong business acumen with an understanding of site profitability, budgeting and financial management.
Experience in cash handling, debtor management, invoicing and cost control.
Good understanding of raw material procurement, inventory management and food wastage control.
Proven people management skills with the ability to lead and develop diverse operational teams.
Strong client relationship management and customer retention capabilities.
We seek a proactive hospitality professional who can independently manage site operations, lead teams, maintain food quality and hygiene standards, build strong client relationships and contribute to business growth and profitability.

If you are passionate about hospitality operations and delivering exceptional food service experiences, we invite you to join Sodexo India.
Position: Hospitality Manager
Reporting To: Site Director / Site Manager / Operations Manager
Experience: 4+ Years

📌 Hospitality & Customer Service Manager (1 year relevant experience required) (Ajmer)
🏢 Sodexo
📍 Ajmer