Service Management Coordinator (Secunderabad)

Service Management Coordinator (Secunderabad)

31 Oct
|
eZone Security Solutions
|
Secunderabad

31 Oct

eZone Security Solutions

Secunderabad

Service cordinator

Understanding all services currently offered by the organisation and its providers.

Developing and maintaining customer relationships.

Responding to customer enquiries over the phone, in person and via email.

Creating regular reports on service levels and requirements.

Evaluating overall service level and implementing continuous improvement tactics.

Meeting with clients to evaluate needs and recommend appropriate services.

Performing regular follow–ups with clients to ensure ongoing satisfaction.

Resolving client issues in person, over the phone and via email.

Using office computer software to enter data into databases and review and draft documents.

Using Customer Relationship Management (CRM) software to manage client relationships.

📌 Service Management Coordinator (Secunderabad)
🏢 eZone Security Solutions
📍 Secunderabad

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