ServiceNow Developer
Experience: 4–6 years of relevant exp

Alvarez & Marsal (A&M;) is a global professional services firm providing advisory, business performance improvement, turnaround management and interim leadership services to companies, investors and government entities. Founded in 1983 as a restructuring boutique, the firm works across six continents to help organizations address complex business issues, improve operating performance, maximize stakeholder value and accelerate results. Its vision links operations, performance improvement and value creation to help organizations turn stagnation into growth. A&M;'s founding principles are Leadership, Action and Results, supported by values of Integrity, Quality, Objectivity, Fun, Personal Reward and Inclusive Diversity. The firm describes its culture as lean, fast-paced and entrepreneurial, bringing independent thinkers, experienced operators and consultants to challenging client problems. In India, its global capability center supports business units and client delivery across geographies through dedicated centers of expertise. This role is within the IT Services and IT Consulting sector and is based remotely, with the search focused on candidates in Gurgaon or Bangalore.

As a ServiceNow Developer at Alvarez & Marsal, you will design, build and support platform solutions that help address business needs through reliable workflows and applications. Reporting to the Senior ServiceNow Practice Manager, you will gather technical requirements from stakeholders, translate them into ServiceNow designs, and develop scripts and scoped applications. The role spans ServiceNow configuration, integrations, Flow Designer automation and user-facing experiences such as Service Portal and UI Builder. You will create test strategies and cases, validate releases across platform environments, and investigate production issues through root-cause analysis. Explicit technical documentation, training materials and regular progress communication will support adoption and dependable delivery. This is a full-time, remote mid-level role for a professional with four to six years of experience, aligned to candidates in Gurgaon or Bangalore.





Gather and document technical requirements with business stakeholders, clarifying needs and constraints before shaping ServiceNow solutions. Design ServiceNow solutions, workflows and scoped applications that address documented requirements. Support connected processes across ServiceNow capabilities.
Validate releases across ServiceNow environments to confirm expected behavior and support controlled deployment.
Help maintain platform reliability by addressing defects and documenting relevant technical findings.
Maintain clear technical documentation and training materials for ServiceNow solutions. Hands-on ServiceNow development experience, including JavaScript and ServiceNow scripting. Able to develop scripts and scoped applications that support platform workflows and business requirements.
Experience configuring ServiceNow modules and applying ITSM and ServiceNow concepts. Able to translate technical requirements into appropriate platform designs and configurations.
Practical experience with Flow Designer to build automated workflows. Experience with IntegrationHub and REST API integrations. Able to configure and support integrations between ServiceNow and connected systems.
Able to contribute to ServiceNow user-facing experiences and catalog capabilities.
Knowledge of automated testing, test strategy development and test case creation. Stakeholder management and Agile development skills. Experience in IT services and IT consulting or software development environments can help contextualize platform delivery and stakeholder needs.
A Bachelor of Science degree in Computer Science or Information Systems is aligned with the role's stated education profile.
Specialization in ServiceNow Development, IT Service Management or Workflow Automation is relevant to the position.





Four to six years of relevant professional experience, bringing mid-level capability to a full-time ServiceNow development role.
A Bachelor of Science background in Computer Science or Information Systems, with knowledge aligned to ServiceNow Development, IT Service Management or Workflow Automation.
Clear communication and stakeholder management skills, including the ability to document technical work, prepare training materials and share progress in an Agile environment.

At Alvarez & Marsal, this role connects hands-on ServiceNow engineering with a firm focused on solving complex business issues and improving performance. You will contribute across the development lifecycle, from requirements and solution design through implementation, testing, release validation and production support. The breadth of work includes scripting, scoped applications, workflow automation, integrations and user-facing platform capabilities, giving you opportunities to apply and deepen your ServiceNow practice. You will work with business stakeholders and report to the Senior ServiceNow Practice Manager, keeping technical delivery connected to operational needs. Its stated employee offerings include early access to responsibility, mentorship, internal mobility and professional development through training and A&M; University. The firm also highlights flexible work models, work-life balance, employee resource groups, wellness initiatives and opportunities to give back through community programs. A&M;'s emphasis on inclusive diversity and diverse teaming shapes a workplace where different perspectives are treated as strengths.

A full-time, remote role with ownership across requirements, solution design, ServiceNow development, release validation and production troubleshooting.
Opportunities for career development through training and A&M; University, alongside mentorship, internal mobility and early access to responsibility.
A&M; highlights flexible work models, work-life balance, employee resource groups, wellness initiatives and opportunities to contribute through community programs.

📌 Service Now Developer - remote working (India)
🏢 Alvarez & Marsal
📍 India