Role Overview :iPivot is looking for an experienced SAP Basis Manager to lead end-to-end SAP Basis service delivery across a complex SAP landscape. This is a hands-on leadership role involving SAP system administration, operational stability, incident management, team leadership, and client engagement.Key Responsibilities :Technical Delivery :- Ensure the stability and availability of SAP S/4HANA, ECC, and related applications across production and non-production environments.- Lead high-severity incidents, technical escalations, root-cause analysis, and complex problem management.- Manage SAP Basis Application Management Services (AMS), including system monitoring, administration, and transport management.- Perform client copies, system refreshes, kernel upgrades, support-pack upgrades, patching, and SAP Note implementation.- Manage user administration, job scheduling, printer configuration, and interface-related activities.- Plan and execute system upgrades, migrations, and disaster recovery (DR) drills.- Ensure incident, change, and problem management processes meet agreed service-level agreements (SLAs).Team Leadership :- Lead, mentor, and develop the SAP Basis team.- Manage work allocation, shift coverage, workload balancing, and shift handovers.- Provide operational leadership during second-shift coverage and beyond, when required.- Develop standard operating procedures (SOPs), operational runbooks,



and known-issue registers.- Build technical capabilities within the team and reduce dependency on individual resources.Client Engagement & Governance :- Act as the primary SAP Basis contact for client stakeholders.- Manage technical escalations, expectations, and service delivery commitments.- Conduct weekly and monthly service reviews using operational performance metrics.- Identify automation, optimization, and continuous-improvement opportunities.- Align delivery activities with engagement governance and the overall SAP Basis Lead.Mandatory Technical Skills :- SAP Basis Administration for SAP S/4HANA and ECC.- SAP Landscape Management (SAP LaMa).- SAP Focused Run (FRUN) for monitoring, alerting, and system management.- SAP Process Orchestration / Process Integration (SAP PO/PI) administration and troubleshooting.- Basis support for Documentum, PCL, or OpenText.- SAP Business Technology Platform (BTP) and hyperscaler-hosted SAP workloads.- Strong Linux, Unix, and Windows operating-system knowledge.- Database administration, performance management, backup, and recovery across SAP HANA, Oracle, and SQL Server environments.Ideal Candidate :- A hands-on SAP Basis leader with solid technical troubleshooting skills, experience managing complex SAP landscapes, proven team leadership, and the ability to own client-facing service delivery and operational governance. (ref:hirist.tech)

📌 SAP Basis Manager - S/4 HANA/ECC (Hyderabad)
🏢 Ipivot
📍 Hyderabad