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We are seeking an experienced senior technical individual contributor to own and drive the Document Management Systems portfolio within the Oracle Center of Excellence Shared Services organization, supporting global business operations from Bangalore. This role requires hands-on technical depth across OpenText Captiva , e-Signature platforms (Adobe Sign and DocuSign) , and Lotus Notes , along with the ability to partner closely with business stakeholders, architecture teams, and vendors without direct people-management responsibility.

Serve as the senior technical resource and escalation point for OpenText Captiva , including capture workflow configuration, batch processing, troubleshooting, and production support.
Oracle WebCenter, Documentum).
Own administration, configuration, and support of e-Signature platforms (Adobe Sign and DocuSign) , including workflow/template management, integrations, and issue resolution.
Configure and support integrations with Malbek, Salesforce, and Workday , along with other enterprise systems requiring signature-triggered workflows.
Design workflow/template routing rules, bulk send configuration, and SSO/authentication integration.
Provide technical support and administration for Lotus Notes applications, including maintenance, troubleshooting, and coordination of any migration/modernization efforts off the platform.
Support Domino server administration and Notes application/database maintenance (ACLs, replication, agents).
Contribute to migration planning and execution for moving legacy Notes applications to up-to-date platforms (e.g., SharePoint, Power Platform).
Drive application lifecycle management, including roadmap input, risk mitigation, and compliance initiatives for owned platforms.
Support and help govern annual operating budget and CapEx project execution in collaboration with IT leadership.
Support global service delivery across multiple time zones,



ensuring platform availability and uninterrupted operations.
Design and deliver automation initiatives using RPA, Microsoft Power Automate, and Python to reduce manual effort and improve operational efficiency.
Lead proactive support strategies to improve issue resolution timelines and reduce operational risk.
Contribute technical and functional expertise to enterprise projects, ensuring on-time, in-scope, and quality delivery.
Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).

- 12+ years of progressive IT experience, including enterprise application support and delivery.
- Hands-on experience with OpenText Captiva , including batch class design, document classification/extraction rules, and integration with downstream ECM repositories (e.g., Oracle WebCenter, Documentum).
- Hands-on experience administering Adobe Sign and DocuSign , including workflow/template design, routing rules, and SSO/authentication integration.
- Experience building custom API integrations using DocuSign/Adobe Sign SDKs or REST APIs, including integrations with Malbek, Salesforce, and Workday .
- Working technical knowledge of Lotus Notes , including Domino server administration and Notes application/database maintenance (ACLs, replication, agents).
- Working knowledge of ITIL service management practices (incident, problem, release management).
- Experience with workflow automation tools (RPA, Microsoft Power Automate, Python) a plus.
- Experience contributing to or managing project budgets and vendor relationships.

Prior experience supporting global shared-services or Center of Excellence models.
Experience with Lotus Notes-to-modern-platform migration efforts.
Exposure to business continuity planning and regulatory compliance within enterprise application environments.

Lotus Notes support & administration
Service operations & SLA governance
Risk management & business continuity planning
Financial acumen (budget forecasting, cost optimization)
Documentation & policy development

📌 IT Senior Systems Analyst Required (Bengaluru)
🏢 Nameless
📍 Bengaluru