Customer Success/account Manager - Hybrid (Remote & (Bengaluru)

Customer Success/account Manager - Hybrid (Remote & (Bengaluru)

31 Oct
|
Aveva
|
Bengaluru

31 Oct

Aveva

Bengaluru

AVEVA is creating software trusted by over 90% of leading industrial companies.

Job Title: CONNECT Account Manager
As an integral part of this CONNECT commercial team, you won't just sell-you'll help define how we bring this platform to market. You'll be responsible for building and executing a winning sales strategy that delivers measurable customer value and drives ARR growth.
You bring the full spectrum of enterprise sales skills-strategic prospecting, value-based selling, and deal closing-paired with a strong ability to grow accounts through stakeholder enablement and platform adoption. This role goes beyond achieving sales targets it's about building long-term customer value, expanding product adoption, and accelerating AVEVA's next wave of growth. Your insights will directly influence our sales motion, customer playbooks, and broader go-to-market strategy.
Enterprise Selling & Commercial Execution
Own commercial outcomes-including pipeline generation, prospect progression, and ARR achievement-for a portfolio of target accounts
Identify and qualify use-case-driven opportunities for CONNECT platform products, using a consultative, MEDDPICC-informed sales process
Drive and close new SaaS/Cloud platform deals, with a focus on land-and-expand strategies
Negotiate commercial terms in alignment with value delivered, usage patterns, and strategic fit
Support onboarding and deployment strategies to accelerate time-to-value

- Monitor usage trends, identify adoption gaps, and proactively address risk
- Influence post-sale expansion by championing new use cases and capabilities
- Serve as a customer advocate internally to shape roadmap, pricing, and support

Inform commercial model, onboarding approaches, and playbooks for future scale
Collaborate closely with product, marketing, customer success, partnerships,



sales enablement, and regional sales teams
Experience in enterprise B2B SaaS or Cloud software roles (e.g., Account Executive, Account Manager, Solution Consultant)
Strong sales acumen, including territory planning, value-based selling, stakeholder mapping, and negotiation
Experience working with (or selling into) asset-intensive industries like energy, chemicals, or manufacturing is a plus
Experience driving product adoption and account growth post-sale
Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message
Proficiency with Salesforce and modern sales/customer success tools
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.

If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.

Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support




Hybrid working
We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

📌 Customer Success/account Manager - Hybrid (Remote & (Bengaluru)
🏢 Aveva
📍 Bengaluru

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