DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. DevOps team work in following areas:

Database Infrastructure

Core Infrastructure (Scalability, Performance & Optimisation)

Relevant experience of 3+ years and above.

In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).

Robust knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.

Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.

Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective

Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.

Experience with IaaC tools like Ansible, Puppet, Terraform.

Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.

Experience with managing NoSQL and RDBMS

Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)

📌 DevOps Engineering (Pune)
🏢 Keywords Studios
📍 Pune