We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting practices including:
Business solutions and operations best practices
Consulting process, tools and methodologies
Leveraging technology to drive business operations efficiencies
This role requires programming experience and excellent interpersonal and communication skills.
This position requires maintaining ongoing relationships with key team members and will require some night and weekend work.

Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
Troubleshooting business application and supporting infrastructure issues
Providing client consulting, both functional and technical
Working and interacting with teams in the configuration of their Microsoft D365 CE system




Managing issues and projects across multiple clients simultaneously
Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline
Must have 5–12 years in Microsoft Dynamics 365 CE, Canvas Apps, and Power Platform, with strong hands-on proficiency in Canvas Apps development and customization.
Proven experience in leading and managing a team of technical resources, ensuring timely delivery of high-quality projects while fostering a team-oriented and innovative work environment
Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/ Field Service
Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps) for extending CRM functionalities
Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
Fluent in English both written and verbal

NET (C#)

Scripting (Java Script)

SQL

SSRS (Fetch XML Based Reporting)

📌 Microsoft Dynamic CRM Consultant (Secunderabad)
🏢 RSM US
📍 Secunderabad