31 Oct
|
Raunak Placement Services
|
Vikhroli
31 Oct
Raunak Placement Services
Vikhroli
We are seeking a Customer Service Representative to join our team. The role involves handling voice, email, and chat interactions in a hybrid work workplace based in Vikhroli.
Key responsibilities
- Handle inbound voice calls from customers.
- Respond to customer inquiries via email.
- Manage live chat support sessions.
- Maintain accurate records of all interactions.
- Provide feedback to improve processes and service levels.
Required qualifications
- Minimum 1 year experience in a call center or customer support role.
- Fluent English communication skills.
- Proficiency with voice, email, and chat platforms.
- Ability to provide required documents (salary slips, offer letter, relieving letter).
Nice to have
- Experience with CRM tools.
- Familiarity with hybrid work setups.
📌 International Customer Support Executive | Voice, Chat & Email Process Specialist (Vikhroli)
🏢 Raunak Placement Services
📍 Vikhroli