Station Manager Company: DropX Logistics
Operations
Employment Type: Full-Time
DropX Logistics is a technology-driven supply chain company specializing in Quick Commerce, E-commerce, and Last Mile delivery operations. We focus on operational excellence, effective workforce management, timely deliveries, and customer satisfaction.

We are looking for a proactive and result-oriented Station Manager to manage the overall operations of a logistics station. The candidate will be responsible for workforce management, daily operational performance, delivery efficiency, attendance, compliance, and ensuring smooth station functioning.

Station Operations: Manage day-to-day station activities and ensure smooth operations.
Team Management: Lead, supervise, and motivate delivery associates, team leaders, and support staff.
Performance Monitoring: Track daily KPIs, productivity, delivery performance, and operational targets.
Workforce Management: Manage manpower planning, attendance, shift allocation, and roster adherence.
Last-Mile Operations: Ensure timely delivery, efficient route planning, and effective handling of delivery exceptions.
Inventory & Asset Management: Monitor station assets, equipment, and inventory wherever applicable.




Resolve delivery-related escalations and ensure service quality.
Compliance & Safety: Ensure adherence to company policies, SOPs, safety standards, and operational guidelines.
Prepare and share daily operational reports, attendance reports, and performance updates.
Cost Management: Optimize operational costs and improve workforce productivity.
Work closely with Cluster Managers, HR, Finance, and client teams to resolve operational issues.
Loss Prevention: Identify operational risks, prevent losses, and report discrepancies or irregularities.

Bachelor's degree or Diploma in any relevant discipline.

- 2 years of experience in logistics, last-mile delivery, e-commerce, or quick commerce operations.
- Previous experience managing a station, hub, or delivery team is preferred.
- Strong team management and problem-solving skills.
- Basic knowledge of MS Excel and operational reporting.
- Willingness to work in shifts and manage operational requirements as needed.

Key Performance Indicators (KPIs)
On-time delivery performance
Customer complaint and escalation resolution

📌 Monitoring Station Manager (Kozhikode)
🏢 DROPX LOGISTICS
📍 Kozhikode