This role combines student enquiries, social media and day-to-day operations.

Key Responsibilities

- Respond promptly and professionally to enquiries about courses, prerequisites, fees, schedules, and learning outcomes.
- Understand prospective students’ backgrounds and career goals, recommend suitable programs, and clearly explain their value.
- Follow up with interested learners and support them through the enrollment process.
- Manage incoming enquiries from social media, WhatsApp, email, and other channels.
- Maintain accurate records of leads, conversations, follow-ups, and enrollment status.
- Coordinate student onboarding, course access, and routine support requests.
- Create and update FAQs, course information documents, response templates, and standard operating procedures.
- Coordinate with instructors to resolve technical or academic questions.
- Share regular updates on enquiry volumes, conversions, pending issues, and recurring student feedback.

What We’re Looking For





- Solid verbal and written communication skills in English and Hindi.
- Confidence in speaking with students, explaining products, and handling objections professionally.
- Strong organisation, attention to detail, and consistent follow-through.
- Comfort using Google Sheets or Excel, Google Docs, WhatsApp Business, and Instagram.
- Ability to manage multiple conversations and maintain accurate documentation.
- Experience in student counselling, admissions, education sales, customer support, or operations is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Sardarpura, Jodhpur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- How many years of education counselling experience do you have?
- Are you comfortable communicating in English?

Work Location: In person

📌 Student Counsellor & Operations Executive (Sardarpura)
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