Job Type: Full-Time | On-Site
Experience Required: Minimum 1–2 Years
Salary: Competitive, based on experience and qualifications

Key Responsibilities

1. Sales and Lead Management

- Handle incoming leads generated through social media, digital advertisements, websites, referrals, and marketing campaigns.
- Contact prospective clients through phone calls, emails, WhatsApp, and other approved communication channels.
- Conduct outbound calls to potential customers and follow up on existing inquiries.
- Understand client requirements and explain the company's services, consultation procedures, and approved service offerings.
- Convert qualified inquiries into scheduled consultations and potential business opportunities.
- Maintain regular follow-ups with prospective clients to improve conversion rates.

2. Client Relationship Management

- Build and maintain positive relationships with prospective and existing clients.
- Respond professionally to client inquiries and concerns.
- Provide accurate information about company services, consultation fees, and appointment procedures.
- Ensure timely communication throughout the sales and onboarding process.
- Maintain a professional, customer-focused approach.

3. Consultation Booking and Coordination

- Schedule consultations between prospective clients and authorized Canadian immigration professionals.
- Coordinate available appointment dates and times with the relevant departments.
- Send appointment confirmations, reminders, and follow-up communications.
- Maintain accurate records of scheduled consultations and client interactions.
- Coordinate with the Canadian team regarding client inquiries and consultation arrangements.

4. Sales Targets and Business Development

- Work toward achieving monthly and quarterly sales targets.
- Identify opportunities to generate new business and increase client engagement.
- Develop strategies to improve lead conversion and customer acquisition.
- Support promotional campaigns and marketing initiatives.




- Assist in identifying potential business partnerships and referral opportunities.

5. CRM and Reporting

- Maintain accurate lead and customer information in the company's CRM system.
- Track incoming inquiries, follow-up calls, consultation bookings, and lead conversion status.
- Update daily sales activities and completed tasks.
- Prepare daily, weekly, and monthly sales performance reports.
- Report challenges, customer feedback, and potential opportunities to management.

6. Coordination with Marketing and Management

- Work closely with the social media and digital marketing teams to manage advertisement-generated leads.
- Provide feedback regarding lead quality and customer interests.
- Coordinate with management to improve sales strategies and customer engagement.
- Attend team meetings and participate in sales training sessions.
- Maintain communication with the Canadian head office regarding assigned responsibilities.

7. Professional Standards and Compliance

- Maintain confidentiality of client and company information.
- Provide only accurate and management-approved information about immigration services.
- Refer immigration eligibility questions, legal interpretations, and immigration advice to authorized Canadian professionals.
- Avoid making guarantees regarding visa approvals, processing times, or immigration outcomes.
- Follow company policies, communication standards, and professional sales practices.

Qualifications and Requirements

- Bachelor's degree in Business Administration, Marketing, Sales, Commerce, or a related field preferred.
- Minimum 1–2 years of experience in sales, business development, telesales, or customer service.




- Strong verbal and written communication skills in English and Hindi.
- Experience handling inbound and outbound sales calls.
- Proven ability to follow up with leads and achieve sales targets.
- Good negotiation, persuasion, and customer relationship management skills.
- Familiarity with CRM software, Microsoft Office, and Google Workspace.
- Ability to work independently and manage multiple client inquiries.
- Strong organizational skills and attention to detail.
- Comfortable coordinating with international teams.

Preferred Qualifications

- Previous experience in immigration consultancy, education consultancy, overseas education, visa services, or professional services.
- Experience handling leads generated through Meta Ads, Google Ads, and other digital marketing campaigns.
- Familiarity with Canadian immigration service categories and consultation booking processes.
- Experience working with international customers.
- Strong telephone communication and lead conversion skills.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

- Number of leads contacted and followed up.
- Qualified consultations successfully scheduled.
- Lead-to-consultation conversion rate.
- Consultation attendance and follow-up completion.
- Sales targets achieved.
- Accuracy of CRM records and daily reports.
- Client satisfaction and communication quality.
- Compliance with company policies and approved sales procedures.

What We Offer

- Competitive salary based on experience and qualifications.
- Performance-based incentives, where applicable.
- Opportunity to work with a growing international organization.
- Exposure to Canadian and international markets.
- Professional training and career development opportunities.
- Supportive and collaborative work setting.
- Opportunities for advancement into senior sales and business development positions.

Pay: ₹11,000.00 - ₹37,000.00 per month

Work Location: In person

📌 Sales Associate (Chandigarh)
🏢 Walshken Immigration Services
📍 Chandigarh