Job Description

Job Opportunities: You will work with the below team:

Motor Claims: As an Internal Surveyor, you will be responsible for surveying and assessing claim applications, determining the genuineness of claims, and preparing detailed reports on losses. Your role ensures that damaged vehicles are surveyed efficiently, customer escalations are resolved, and outstanding claims are periodically reviewed for speedy disposal.

Key responsibilities include:

1. Survey & Assessment of Claims:

- Conduct thorough assessments of claim applications to determine losses.

- Prepare reports verifying the genuineness of claims while ensuring damaged vehicles are properly surveyed.

2. Claims Processing & Settlement:

- Process and settle claims in accordance with company policies and guidelines.

- Follow up on outstanding claims to ensure timely closure.

3. Customer & Channel Escalation Handling:

- Address escalations from customers and business channels effectively, ensuring swift resolutions.

4. Vendor & Stakeholder Coordination:

- Work closely with external vendors within specified turnaround times.

- Collaborate with law enforcement officials, eyewitnesses,



and lawyers when required.

- Maintain robust relationships with workshops and dealers to ensure seamless claim execution.

5. Turnaround Time (TAT) & Compliance:

- Ensure adherence to TAT across all assessment and claim processes as per defined SOPs.

Technical & Behavioral Skills:

Team Collaboration: Ability to work effectively within a team and contribute to collective success.

Negotiation & Decision-Making: Strong negotiation skills for handling claims and stakeholder discussions. Communication & Analytical Thinking: Clear and confident communication skills to interact with various parties involved in claim assessments

Eligibility Criteria: Diploma – Mechanical/Automobile Engineering

Note: The trainee confirmation will be subject to successful completion of internal evaluation within 1 year of their joining.

Job Snapshot

Updated Date

30-10-2026

Job ID

Job2380

Sub Department

Motor Claims

Location

Vishakhapatnam, Andhra Pradesh, India ..+ 25

Experience

1 - 2 Years

Employee Type

Contract

Employee Sub Type

Apprentice

📌 Apprentice (Visakhapatnam)
🏢 Digit Insurance
📍 Visakhapatnam