We are seeking a warm, professional, and highly organized Front Desk Executive to be the face and voice of our company. In this role, you will welcome guests, handle incoming inquiries, manage daily front-office operations, and provide general administrative support. The ideal candidate possesses excellent communication skills, a proactive attitude, and a strong customer-service mindset.

Key Responsibilities1. Reception & Visitor Management

- Warmly greet, welcome, and announce visitors, clients, and vendors upon arrival.
- Maintain a neat, clean, and organized front desk and reception/waiting area.
- Issue visitor badges, maintain digital/physical visitor logbooks, and enforce office security procedures.

2. Communication & Call Handling

- Answer, screen, and forward incoming phone calls promptly and professionally.
- Respond to general inquiries via phone, email, and in-person with accurate information.
- Manage incoming and outgoing mail, packages, courier deliveries, and log distribution.

3. Administrative Support

- Schedule and coordinate meetings, appointments, and conference room reservations.
- Assist in organizing company events, town halls, or team meetings.
- Prepare, organize, and maintain office files, records, and digital documentation.
- Provide basic secretarial and administrative support to executive leadership as needed.

4. Office Logistics & Inventory

- Monitor and maintain inventory levels of office supplies, stationery,



and kitchen/pantry essentials.
- Place orders for supplies and liaise with vendors (e.g., maintenance, cleaning, courier services).
- Ensure office equipment (printers, copiers, phone systems) is functioning properly and request servicing when needed.

Requirements & Qualifications

- Education: Bachelor’s degree in any discipline or High School Diploma with equivalent relevant experience.
- Experience: [1–3] years of experience as a Front Desk Representative, Receptionist, or Administrative Assistant.
- Technical Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
- Hands-on experience with office equipment (printers, multi-line phone systems).
- Familiarity with Visitor Management Systems (VMS) or scheduling software is a plus.
- Soft Skills:
- Exceptional verbal and written communication skills.
- Strong interpersonal skills and skilled demeanor/grooming.
- Outstanding organizational, multitasking, and time-management abilities.
- Punctual, reliable, and able to handle stressful or fast-paced situations with composure.

Work Environment & Physical Demands

- Standard office environment (Monday to Friday, [9:00 AM – 6:00 PM]).
- Requires sitting at a desk for extended periods, as well as light lifting (e.g., handling incoming packages/supplies up to 15–20 lbs).

Work Location: In person

📌 Front Desk Executive (Ludhiana)
🏢 Brilliko Institute of Multi-Media
📍 Ludhiana