Job Title: Telecaller & Customer Care Executive
Location: Khadi Sadan, Ambala
Industry: E-Commerce (Apparel & Lifestyle)
Employment Type: Full-Time

WhatsApp Your resume at (phone hidden)

Company Overview:

We are a growing e-commerce company based at Khadi Sadan, Ambala, focused on delivering high-quality apparel and lifestyle products across India. We are looking for energetic and customer-focused Telecallers and Customer Care Executives to join our dynamic team and help us enhance customer satisfaction and sales support.

Key Responsibilities:

- Make outbound calls to potential and existing customers to promote products and assist with orders.
- Handle inbound customer queries via phone, email, or chat related to product inquiries, orders, payments, returns, etc.
- Maintain records of customer interactions, transactions, and feedback.
- Resolve customer complaints efficiently and professionally.
- Follow up on leads and ensure timely responses.
- Coordinate with logistics and operations teams to ensure smooth order fulfillment.
- Achieve daily/weekly call targets and customer satisfaction KPIs.

Requirements:





- 10+2 or Graduate in any discipline.
- 0–2 years of experience in telecalling, customer support, or a similar role (Freshers may apply).
- Good verbal communication skills in Hindi and basic English.
- Basic computer knowledge (MS Office, internet usage, CRM tools).
- Friendly, patient, and persuasive personality.
- Ability to handle pressure and multitask.

What We Offer:

- Fixed salary with performance-based incentives.
- On-the-job training and skill development.
- Supportive and cooperative work environment.
- Growth opportunities within the company.

Work Timings:

Monday to Saturday | 10:00 AM – 6:00 PM

How to Apply:

WhatsApp Your resume at (phone hidden)

Job Type: Full-time

Pay: ₹9,206.98 - ₹16,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time

Application Question(s):

- What is your expected salary?

Language:

- English (Preferred)

Work Location: In person

📌 Customer Care Executive (Ambala)
🏢 Khadi Sadan
📍 Ambala