Job Title – Senior EngineerLocation – Bangalore, IndiaFull time/Part Time - Full TimeBuild a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.Role Description: This position is for a lead Product and Technical Service technician coordinator who is under minimal supervision. Assists with planning, prioritizing, and managing technical service activities to ensure resources are used effectively and customer service agreements are fulfilled. Responds to complex customer inquiries and resolves technical problems related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased. May serve as a resource on diverse tasks.Responsibilities: Support & provide service via calls, emails and ticketsWork on provided offline activitiesFollow given SOP’s and flag any unresolved issues, escalations to L2Ability to diagnose and analyze technical problemsAnalyse different systems and energy data to find potential for energy optimization.Work on projects that requires data mining, analysis & presentationIdentify relevant trends, deviations, call drivers,



perform follow up analysis and prepare visualizationsProvide training to L1 EngineersExecution of bulk schedule/set point changesFollows up and meets commitments to customerFlexibility towards shifts and week offs as per requirementImplementation of Controls programming changesTroubleshooting and resolving platform based deviationsAbility to appreciate asset information dataset and modellingFlair for root cause analysis and tracking issues to closureUnderstand changes in the controls setup and initiate/recommend changes to the stakeholdersPropose new energy savings strategies and initiatives Additional adhoc activities to support business goalsGuide team membersBasic Qualifications & Experience:Requires theoretical to advanced knowledge obtained through a University degree, combined with experiencePractical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily workUniversity Degree – B.Tech in Electrical/Mechanical EngineeringA minimum of 2 years prior relevant experienceWorking hours’ flexibility to meet customer requirementsShould possess a good behavioral attitudeBenefitsWe are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.Make yourself a priority with flexible schedules, parental leaveDrive forward your career through professional development opportunitiesAchieve your personal goals with our Employee Assistance ProgrammeOur commitment to youOur greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.Join us and make a difference.Apply Now!

📌 Senior Engineer (Bengaluru)
🏢 Carrier
📍 Bengaluru