30 Oct
|
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
|
Maharashtra
30 Oct
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
Maharashtra
Description We are seeking a Customer Service Representative to join our team in India. The ideal candidate will have 0-1 years of experience in a customer service role and will be responsible for providing exceptional support to our customers. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Assist customers with product information, order status, and troubleshooting issues. Maintain a high level of customer satisfaction by providing exceptional service. Document customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and resolve issues. Follow up with customers to ensure their inquiries are resolved to their satisfaction. Skills and Qualifications Excellent verbal and written communication skills in English. Solid problem-solving skills and ability to think critically. Familiarity with customer service software and CRM systems. Ability to work in a fast-paced environment and handle high call volumes. Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail. Ability to work independently and as part of a team.
📌 Customer Service (Maharashtra)
🏢 Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
📍 Maharashtra