Key Areas of Responsibilities
- Manage and monitor the Operations team’s monthly budget, ensuring expenditure is appropriately tracked and submitted to senior management for review and approval.
- Maintain and monitor inventory for the Pune Operations team, ensuring accurate records and appropriate coordination of requirements.
- Maintain accurate headcount records for the Operations team and support ongoing workforce tracking and reporting.
- Coordinate interview scheduling and recruitment activities for Operations roles, liaising with recruitment consultancies, hiring managers, and the HR team.
- Partner with the Administration and Facilities teams on day-to-day operational requirements, including desk movements, seating arrangements, team rosters, and other workplace-related activities.
- Coordinate Rewards & Recognition (R&R;) initiatives for the Operations team, supporting employee recognition and engagement.
- Organize and coordinate charity and employee engagement events, working with relevant internal stakeholders.
- Manage and coordinate business travel arrangements for employees and visitors, including travel logistics and visitor schedules during their time in Pune.
- Coordinate with HR to arrange training sessions and development initiatives for the Operations team.
- Provide administrative and coordination support to the Head of Middle Office & Head of Pune Operations, including diary support, scheduling meetings, issuing meeting invitations, booking meeting rooms, and assisting with day-to-day requirements.
- Provide administrative and operational support to other teams as required, contributing to broader organizational objectives and the smooth running of business operations.
Requirements
- Must have 5–8 years of relevant professional experience in an Associate, Business Management, Administration, Operations Coordination, Business Support, or Executive Assistant role.
- Excellent verbal and written communication skills, with the ability to interact confidently with employees, senior management, and internal and external stakeholders.
- Strong organizational and coordination skills, with the ability to manage multiple priorities and deadlines effectively. Valuable working knowledge of billing, invoice management, and Accounts Payable processes.
- Strong attention to detail, with a structured and process-oriented approach to completing tasks.
- Proficiency in Microsoft Word and Excel, including the ability to maintain trackers, reports, budgets, and administrative records.
- Strong planning and prioritization skills, with the ability to manage multiple activities simultaneously.
- Good problem-solving and investigative skills, with the ability to follow up on issues through resolution.
- Experience coordinating with multiple internal and external stakeholders, including HR, Administration, Facilities, vendors, and recruitment consultancies.
- Ability to work effectively with colleagues and stakeholders across different locations and cultures, including India, Hong Kong, and China.
- Self-motivated and proactive, with a willingness to take ownership, embrace new challenges, and continuously learn and develop.
- Flexible and team-oriented, with a willingness to support wider Operations and organizational requirements when needed.
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📌 Associate, Operations Coordinator, Setclear (Pune)
🏢 CITIC
📍 Pune