Senior Business Development Manager - Sme Lap (Mumbai)

Senior Business Development Manager - Sme Lap (Mumbai)

01 Nov
|
Standard Chartered
|
Mumbai

01 Nov

Standard Chartered

Mumbai

Requisition Number :55148

Job Location :Mumbai, IND

Global Grade :Band 7

Work Type :Office Working

Employment Type :Permanent

Posting Start Date :10/06/2026

Posting End Date :09/07/2026 Job Summary

The purpose of the role is to:

- Meet the business objectives initiated by the respective country Business Clients business
- Customer focused need-based selling
- Deepen customer relationship and maximize penetration

Key Responsibilities

Business Drivers

- Achieve personal sales target
- Segment focus, customer focussed needs-based selling
- Being a Business Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product

Customer Experience

- Responsive and responsible selling
- Practice appropriate sales and marketing skill
- Ensure nil Customer complaints

Risk Assurance

- Conduct CDD, MLP & TCF diligently
- Zero tolerance - Fraud, Mis-selling
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Strategy

- Meet the business objectives initiated by the respective country Priority Clients business
- Customer focused need-based selling
- Deepen customer relationship and maximize penetration

Business

- Achieve personal sales target
- Segment focus, customer focussed needs-based selling
- Being a Business Clients Acquisition Executive,



focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Assets, Liabilites, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product

Processes

- Responsive and responsible selling

People & Talent

- Must be a graduate. MBA’s would be an advantage
- Good knowledge of the selected market and customer segments would be an advantage
- Strong communication and negotiation skills with the ability to influence outcomes
- Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Risk Management

- Conduct CDD, MLP & TCF diligently
- Zero tolerance - Fraud, Mis-selling
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements

Governance

- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Regulatory & Business Conduct

- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.




- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

- Customers : New-to-Bank Affluent and Emerging affluent Clientele along with inactive portfolio activation if mandated by the bank

Skills and Experience

- MS Office

Qualifications

- Must be a graduate. MBA’s would be an advantage
- Positive knowledge of the selected market and customer segments would be an advantage
- Strong communication and negotiation skills with the ability to influence outcomes
- Strong inter-personal skills, which encourages and promotes enthusiasm and team spiriter text.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what

📌 Senior Business Development Manager - Sme Lap (Mumbai)
🏢 Standard Chartered
📍 Mumbai

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