Job Summary

We are looking for a detail-oriented E-commerce Executive to manage day-to-day operations across our online sales channels. This is an execution-focused role centered on listing management, catalog hygiene, order coordination, and reporting across marketplaces like Amazon, Flipkart, FirstCry, Nykaa, and our D2C website.

Key Responsibilities

Listing & Catalog Management

- Create, update, and maintain product listings across Amazon, Flipkart, FirstCry, Nykaa, and other marketplaces
- Ensure listing hygiene — accurate titles, descriptions, images, A+ content, pricing, and stock levels
- Coordinate with the design team for image and content updates as required
- Maintain catalog consistency across all platforms

Daily Operations

- Monitor orders, returns, and customer queries on portal dashboards
- Coordinate with the warehouse and operations team for timely order processing
- Track and resolve listing-level issues — suppressions, content rejections, stock errors
- Update pricing and promotional offers as per the marketing calendar

Marketplace Support

- Liaise with marketplace POCs for catalog approvals, account issues, and operational queries
- Follow up on payments, claims, and reconciliations
- Assist with platform-level promotions (Lightning Deals, Big Billion Day, etc.) under manager direction





Reporting & Coordination

- Maintain daily and weekly reports on ClickUp with timely updates
- Track key metrics — sales, returns, listing health — on a regular basis
- Communicate proactively with the reporting manager on workplans, blockers, and leave plans.

Skills & Experience Required

- Minimum 2 year of hands-on experience in e-commerce operations
- Working knowledge of Amazon Seller Central including listing, catalog, and order management
- Experience managing listings across marketplaces such as Amazon, Flipkart, FirstCry, Nykaa, Shopify, or other D2C platforms
- Proficiency in Excel / Google Sheets including VLOOKUP, basic formulas, and data cleanup
- Solid attention to detail and ability to maintain catalog accuracy across platforms
- Good written and verbal communication skills
- Ability to coordinate with internal teams and marketplace POCs effectively
- Familiarity with marketplace ad dashboards such as Amazon Ads or Flipkart Ads is an advantage
- Exposure to baby care, personal care, or consumer goods categories is preferred
- Strong ownership mindset, reporting discipline, and ability to execute tasks without constant follow-up

Pay: ₹22,000.00 - ₹26,000.00 per month

Work Location: In person

📌 E-commerce Executive (Pitam Pura)
🏢 Innoqlife(SOHII Kids
📍 Pitam Pura