Boutique Manager (Padmanabhanagar)

Boutique Manager (Padmanabhanagar)

01 Nov
|
Actif Solutions
|
Padmanabhanagar

01 Nov

Actif Solutions

Padmanabhanagar

About the Role: Key Responsibilities: 1. Store Operations & Management ▸ Oversee all daily boutique operations including opening, closing, and floor management ▸ Maintain store presentation, cleanliness, and adherence to visual merchandising standards ▸ Manage inventory levels, conduct regular stock audits, and coordinate replenishment orders ▸ Liaise with suppliers for purchase orders, deliveries, and returns ▸ Recruit, train, schedule, and lead boutique staff to ensure optimal coverage and performance in future. 2. Sales & Customer Experience ▸ Drive in-store sales by setting targets conversion and upselling ▸ Deliver exceptional, personalized customer service at every touchpoint ▸ Build and nurture a loyal customer base through relationship management and follow-up ▸ Handle escalated complaints, returns, and exchanges with professionalism and care ▸ Monitor and improve KPIs including conversion rate, average transaction value, and footfall 3. Social Media Presence & Digital Advertising ▸ Manage and grow the boutique's presence across Instagram, Facebook, TikTok, and Pinterest ▸ Plan, create, and publish engaging content including reels, stories, carousels, and lifestyle posts ▸ Develop and execute paid social media ad campaigns (Meta Ads, Instagram Promotions) with defined budgets and target audiences ▸ Track campaign performance metrics (reach, engagement, ROAS, CTR) and optimize accordingly ▸ Monitor comments, DMs, and community interactions to maintain brand voice and customer engagement ▸ Stay ahead of social media trends and seasonal content opportunities to keep the brand relevant 4.



Website Management & Product Upload ▸ Upload new products to the e-commerce website with accurate titles, descriptions, pricing, and tags ▸ Ensure all product listings are optimized for search (SEO) with relevant keywords and categories ▸ Manage website content including banners, homepage features, and promotional landing pages ▸ Coordinate with web developers or platform support (Shopify, WooCommerce, etc.) for technical issues ▸ Monitor website UX, identify drop-off points, and suggest improvements to increase online conversions ▸ Keep the online store in sync with in-store inventory and pricing at all times 5. Product Photography & Creative Direction ▸ Plan and execute in-house product photography shoots (flat lays, on-model, lifestyle, and detail shots) ▸ Style products for shoots in line with current trends and brand aesthetic ▸ Operate camera equipment and lighting setups, or coordinate with a freelance photographer as needed ▸ Edit and retouch images using tools such as Adobe Lightroom, Photoshop, or Canva ▸ Build and maintain a library of high-quality product images for use across website, social, and ads ▸ Ensure image consistency across all digital and print channels 6.



Financial Management & Reporting ▸ Prepare and manage the store budget, track expenses, and monitor P&L; performance ▸ Analyze daily, weekly, and monthly sales reports and present actionable insights to ownership ▸ Oversee POS operations, cash handling, and end-of-day reconciliation ▸ Monitor digital revenue including online sales, ad spend ROI, and cost per acquisition ▸ Prepare financial summaries and operational reports for management review ▸ Identify cost-saving opportunities and revenue growth levers across both in-store and online channels Qualifications & Requirements ▸ 3-5+ years of retail management experience, preferably in fashion or boutique environments ▸ Proven experience managing social media accounts and running paid digital ad campaigns ▸ Hands-on experience with e-commerce platforms such as Shopify, WooCommerce, or similar ▸ Proficiency in product photography, styling, and image editing (Lightroom, Photoshop, or Canva) ▸ Robust understanding of digital marketing metrics and analytics tools (Meta Business Suite, Google Analytics) ▸ Excellent leadership, communication, and team management skills ▸ Financially literate with experience reading and preparing sales and P&L; reports ▸ Highly organized, self-motivated, and able to manage multiple priorities simultaneously ▸ Bachelor's degree in Fashion Retail, Business, Marketing, or related field (preferred, not required) Pay: From ₹20,000.00 per month Work Location: In person Pay: ₹13,137.26 - ₹20,000.00 per month Work Location: In person

📌 Boutique Manager (Padmanabhanagar)
🏢 Actif Solutions
📍 Padmanabhanagar

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