Position : Manager - Talent Acquisition & Operations Experience : 7+ Years Location : Gurugram

We are looking for an experienced Manager - Talent Acquisition & Operations to lead talent acquisition initiatives for both core IT Infrastructure Services hiring and internal corporate hiring . The role requires a strategic recruitment professional who can partner with business leaders, support workforce planning, drive hiring excellence, and contribute to organizational growth through data-driven talent decisions.

Key Responsibilities

- Manage end-to-end recruitment for IT Infrastructure Services and internal business functions.
- Partner with leadership teams to understand business goals, workforce planning needs, and future talent requirements.
- Participate in strategic hiring discussions and provide market intelligence, talent insights, and hiring recommendations.
- Build and maintain strong talent pipelines through various sourcing channels, including LinkedIn, job portals, referrals, networking, and talent mapping.
- Coordinate with hiring managers, business stakeholders, and leadership teams to ensure alignment throughout the hiring process.
- Lead internal hiring projects, succession planning support, and critical resource fulfillment initiatives.
- Develop and maintain recruitment documentation, hiring trackers, SOPs, process guidelines, job descriptions, and recruitment reports.
- Prepare and present hiring dashboards, recruitment metrics, and periodic reports to leadership for decision-making.
- Ensure compliance with recruitment policies, documentation standards, and audit requirements.
- Drive process improvements, operational efficiency, and best practices across talent acquisition functions.
- Mentor and support recruitment team members while fostering a high-performance hiring culture.
- Manage external recruitment partners, vendors, and job portal relationships as required.

Desired Profile

- 7+ years of experience in Talent Acquisition, preferably within IT Services,



Managed Services, Infrastructure Services, or Technology Consulting environments.
- Proven experience hiring for Infrastructure Technologies including Cloud, Network, Security, Systems, IT Operations, Data Center, and End-User Computing roles.
- Strong exposure to internal hiring, stakeholder management, workforce planning, and recruitment operations.
- Experience participating in strategic business discussions and translating business requirements into hiring plans.
- Strong documentation, reporting, and process management skills.
- Excellent communication, stakeholder management, presentation, and negotiation abilities.
- Hands-on experience with ATS platforms, recruitment analytics, and hiring dashboards.
- Ability to manage multiple priorities in a fast-paced and growth-oriented environment.

What We Offer

- Opportunity to influence strategic talent decisions and business growth.
- Exposure to leadership-level stakeholder engagement and workforce planning.
- A team-oriented environment focused on innovation, operational excellence, and continuous improvement.

Pay: Up to ₹1,200,000.00 per year

Application Question(s):

- Briefly describe your experience in Talent Acquisition, including the industries and functions you have supported.
- What is your hiring experience has been in IT Infrastructure Services recruitment (Cloud, Network, Security, IT Operations, Service Desk, etc.)?
- Have you managed hiring for project-based/client requirements as well as internal hiring? Please provide a brief overview.
- Current CTC?
- Expected CTC?
- In how many days you can join us if gets shortlisted ?
- Please rate your english communication skills out of 10 (1 is lowest and 10 is highest ) ?
- Why do you believe you are a strong fit for this role, and what value would you bring to our Talent Acquisition function?
- How do you handle a recruiter who consistently meets hiring targets but receives poor feedback from hiring managers?
- Name all the global clients you have worked on ?

Work Location: In person

📌 Manager - Talent Acquisition & Operations (Gurugram)
🏢 Globalxperts Technology
📍 Gurugram