Designation :Academic Advisor (L1) - Student Onboarding Team

- Name of the Institution :Indian Institute of Art and Design (IIAD)
- Location : B-26, Okhla Estate Marg, Pocket B, Okhla Phase I, Recent Delhi, Delhi 110020
- Working Hours : Timings 9.00 a.m - 6.00 pm Monday to Saturday (timings may vary as per requirement)

1.Two weekly offs per week, as per the roster planned by the Manager

2.Sunday is a mandatory working day

- Work Experience :Minimum 1 year (Freshers with exceptional qualities may also be considered).
- Education : Graduate/Undergraduate, preferably with a short-term professional or vocational qualification
- Reporting :Manager - Admissions & Outreach
- Build and maintain professional relationships with schools and key stakeholders including Principals, School Counselors, Educators, and Students.
- Handle high-volume outbound and inbound calls to prospective students and clients.
- Make outbound calls per day and service assigned leads to meet productivity targets.
- Conduct first-level counseling, provide accurate information about courses/programs, and assess eligibility.
- Maintain consistent follow-ups with interested prospects to maximize conversions into Applications from Leads.
- Respond promptly to inbound inquiries and resolve queries effectively.




- Update and manage prospective student data accurately in the CRM system after every interaction.
- Track daily, weekly, and monthly performance against assigned KPIs and conversion targets.
- Maintain professional, positive, and student-centric communication at all times.
- Work in a structured, target-driven environment with defined productivity and performance goals.

Required Skills & Abilities : The Advisor is the face of the Institute and should possess and exhibit the following skills and abilities:

- Decent communication skills in English & Hindi (written and spoken) with strong interpersonal and professional conduct.
- Strong persuasion, negotiation, listening, and objection-handling skills.
- Target-oriented, self-driven, and able to work independently as well as in a team.
- Strong time management, organizational skills, and ability to handle calls outbound and inbound.
- Conduct first-level counseling, eligibility screening, and accurate data validation.

Salary : 20-25k/month (Negotiable and commensurate with skills and qualifications).

Job Types : Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Academic AdvisorStudent Onboarding Team (Okhla)
🏢 Indian Institute Of Art E Design (iiad)
📍 Okhla