Position: Public Relation Officer- - Job Description: - To coordinate the activities within the department and maintain it s smooth functioning. - To monitor problems and follow-up of the same in IP and OP through feedback forms from IP and OP and actual patient visit in IP. - To monitor computerization of complaints and inform to the concerned HOD of pending problems and bring forward list of problems to CEO and DMS. - To be responsible for ensuring that corrective actions are taken for service deficiency /additional requirements are met and an analysis report is prepared periodically. - To ensure that effective interface between departments for attending to complaints are maintained. To send appreciation notes to the staff as and when they are received through the IP feedback form. - To reply to the IP feedback form. To interact with other department HOD s in implementing suggestions. - To assist the patient/patient attender at the time of code blue paging and death.



- To identify the persons who require behavioral training and grooming to HRD. - To relentlessly follow-up till achieving patient satisfaction and assisting the patient/attender for his/her need and in psychological recovery while being hospitalized. - To perform duty/night manager role as per schedule. To visit patients floor wise including staff and staff dependents. - To participate and contribute to departmental quality initiatives. - To carry out data collection/support in data collection. - To adhere to the safety norms of hospital and follow both patient safety and staff safety rules.- - To perform any job / task as and when assigned by the superior.- - Qualification: - Graduate or Post Graduate- - Work Experience: - 2-3 years of experience in the same field

📌 Public Relation Officer (Sabarmati River)
🏢 Matis Hospital
📍 Sabarmati River