Job Type : Full time Industry : Customer Service / BPO
Experience Required
Responsibilities :
- Resolve customer queries in a professional and timely manner.
- Maintain high standards of customer service and communication.
- Accurately document customer interactions and follow process guidelines.
- Meet productivity and quality targets as defined by the organization.
Requirements :
- Minimum qualification: 12th Pass or equivalent.
- Good verbal and written communication skills.
- Typing speed:
- Voice Support: Minimum 25 WPM preferred.
- Willingness to work in rotational shifts within business operating hours.
- Strong customer service orientation and problem-solving skills.
Benefits :
- Structured training and onboarding.
- Career growth opportunities within the organization.
- Performance-driven work setting.
- Opportunity to gain experience in customer support operations.
Work Schedule
- 9-hour shifts, including scheduled breaks.
- Rotational shifts as per business requirements.
Pay: ₹14,000.00 - ₹19,000.00 per month
Benefits :
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Cse) (Indore)
🏢 Career Hotspot E Services
📍 Indore
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