Position: Customer Care Executive - BPO

Location: JuiNagar, Navi Mumbai Department: Customer Support / Customer Service Job Type: Full-Time Salary: Up to ₹21,000 CTC (Depending on experience)

Job Summary

Key Responsibilities

- Handle inbound customer calls professionally
- Resolve customer queries and complaints effectively
- Provide accurate information about products and services
- Maintain customer satisfaction and service quality
- Update customer records in CRM/software
- Follow communication scripts and process guidelines
- Escalate unresolved issues to the concerned department

Eligibility Criteria

- Minimum qualification: 10th Pass / Graduate
- Positive communication skills in English & Hindi
- Basic computer knowledge required
- Comfortable working in rotational shifts





Desired Skills

- Valuable verbal and listening skills
- Positive attitude and customer handling ability
- Problem-solving skills
- Ability to work in a team environment

Perks & Benefits

- Fixed salary + Incentives
- PF & ESIC benefits
- Paid training provided
- Career growth opportunities
- Friendly work environment

Interview Details

Interview: Monday to Saturday Timing: 10 AM to 5 PM Contact: (phone hidden)

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits :

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Navi Mumbai)
🏢 Simply Hiree Private
📍 Navi Mumbai