1. Inside Sales & Lead Conversion (50%)

- Execute Outbound Campaigns : Conduct cold and warm calling campaigns targeting prospective customer databases to pitch and sell company products or services.
- Pipeline Management : Identify prospective client pain points, negotiate pricing tiers, and confidently close sales quotas over the phone.
- Lead Hand-off : Qualify outbound leads systematically and schedule appointments or transition high-value opportunities to the field sales when required.
- Target Achievement : Continually hit or exceed structured daily outbound call duration minimums and monthly gross revenue targets.

2. Relationship Management & Retention (40%)

- Account Nurturing : Act as a dedicated, trusted point of contact for an assigned portfolio of existing business accounts to secure brand loyalty.
- Conflict Resolution :



Resolve escalated customer grievances coordinating internally with support teams to execute rapid interventions.
- Feedback Collection : Gather systematic product and service feedback from clients to help refine internal product development pipelines.

. Data & CRM Administration (10%)

- Database Hygiene : Log all interactive call touchpoints, updates, pipeline stages, and specific client preferences into the CRM system .
- Sales Reporting : Build and deliver accurate activity dashboards outlining total conversion percentages, pipeline value, and account health statuses.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks :

- Health insurance

Experience :

- Telemarketing: 1 year (preferred)

Language :

- Hindi, Tamil, Telugu and Kannada (preferred)

Work Location: In person

📌 Tele-sales and Customer Relationship Executive (Giri Nagar)
🏢 MSI.ag
📍 Giri Nagar