Customer Engagement Executive (South Delhi)

Customer Engagement Executive (South Delhi)

01 Nov
|
VATECH INDIA PRIVATE
|
South Delhi

01 Nov

VATECH INDIA PRIVATE

South Delhi

Key Responsibilities :

- Maintain and update Excel sheets for leads generated from various sources including campaigns, Google Forms, and other verticals.
- Review and filter incoming leads to identify genuine and valid customer details.
- Connect with potential customers via calls to verify requirements and build initial engagement.
- Share qualified leads with the Sales/Demo/dealers for further action.
- Coordinate closely with the Sales/dealer to track lead status and ensure timely follow-ups.
- Maintain accurate records of interactions, updates, and lead progress.
- Ensure smooth communication flow between marketing, sales/demo/dealers

Requirements :

- Good knowledge of MS Excel (data entry, filtering, basic management).
- Strong communication and interpersonal skills.




- Ability to handle customer conversations confidently and professionally.
- Detail-oriented with positive organizational skills.
- Ability to coordinate with multiple teams and manage follow-ups efficiently.
- Prior experience in lead management, tele-calling, or customer support is a plus.

Key Skills :

- Lead Verification & Management
- Communication & Coordination
- Data Handling & Reporting
- Follow-up & Closure Support

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Engagement Executive (South Delhi)
🏢 VATECH INDIA PRIVATE
📍 South Delhi

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