CUSTOMER SERVICE REPRESENTATIVE (CSR) - Job Title: Customer Service Representative (CSR) Location: Rebounce Entertainment Pvt. Ltd. JOB PURPOSE The CSR is responsible for assisting customers during their visit, explaining activities, guiding them through games and attractions, and ensuring a fun and positive experience at Rebounce. The role focuses on communication, support, and customer engagement. KEY RESPONSIBILITIES - Greet customers and assist them in understanding available games and activities. - Explain instructions, rules, and usage guidelines in a clear manner. - Provide help and guidance while customers play games or use attractions. - Share details regarding offers, memberships, and promotions. - Collect feedback and support customer-related queries. - Maintain professional behaviour and communication throughout customer interaction. - Carry out assigned duties as per shift requirements.



SKILLS & COMPETENCIES - Strong communication & interpersonal skills - Customer-friendly approach - Confidence in explaining and guiding activities - Energetic, positive, and presentable - Basic understanding of sales and promotions (training provided) - Ability to adapt in a fast-paced workplace EDUCATION & EXPERIENCE - Minimum 12th Pass (Students/Freshers Welcome) - Prior experience in customer service, hospitality, or retail is an advantage but not mandatory ABOUT THE ROLE This role is suitable for students looking for experience in: - Customer Service, Hospitality & Events, Retail & Sales, Entertainment & Recreation Industry - Training & orientation will be provided by the company. Pay: ₹14,500.00 - ₹16,000.00 per month Work Location: In person

📌 Customer Service Representative (Surat)
🏢 Rebounce Entertainment Private
📍 Surat