Job Summary : We are looking for a proactive CRM Executive to manage customer relationships, handle client communication, and ensure smooth coordination between sales and customers in real estate projects. The role involves maintaining client data, follow-ups, and improving overall customer satisfaction.

Key Responsibilities :

- Manage and update customer data in the CRM system
- Coordinate with sales and marketing teams for lead management
- Track leads, site visits, bookings, and conversions
- Ensure timely communication with customers regarding project updates
- Maintain records of payments, documentation, and agreements
- Resolve customer queries and complaints efficiently
- Prepare reports on customer interactions and sales progress
- Support post-sales activities and customer engagement





Requirements :

- Bachelor’s degree in Business Administration or related field
- 1-3 years of experience in CRM or real estate industry preferred
- Good communication and interpersonal skills
- Knowledge of CRM software (like Salesforce, Zoho, etc.)
- Solid organizational and follow-up skills
- Basic understanding of real estate sales process

Skills Required :

- Customer Relationship Management
- Communication & Negotiation
- Data Management & Reporting
- Problem-solving
- Time Management

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Relation Executive (Delhi)
🏢 ILC Group of Companies ( Good earth group )
📍 Delhi