Job Title: Customer Relationship Executive (English & Tamil)

Location : Nandanam / T. Nagar, Chennai (Work from Office)

Experience : Minimum 1 year

Salary : ₹20,000 - ₹30,000 per month (Negotiable based on experience)

Employment Type : Full-time

Job Summary

We are seeking a polished and proactive Customer Relationship Executive to join our team in Chennai. This role is perfect for someone who is technically sound, highly organized, and possesses a natural flair for customer service. You will be responsible for managing customer interactions on our platform and ensuring all data is accurately captured in our CRM.

Key Responsibilities

- Platform Management : Coordinate and engage with customers directly on our platform, providing timely and professional responses.
- CRM Operations : Maintain and update customer records daily. You must have good technical knowledge to navigate CRM software and ensure data integrity.
- Multilingual Support : Communicate fluently in English and Tamil . This includes high-quality professional writing (no grammatical errors) and clear,



polite verbal communication.
- Problem Solving : Address customer queries and technical hurdles, escalating complex issues when necessary to ensure 100% satisfaction.
- Lead Coordination : Follow up with potential leads and existing clients to build long-term relationships.

Required Skills & Qualifications

- Experience : Minimum 1 year in a Customer Relationship, Client Coordination, or Front-end Support role.
- Technical Proficiency : Hands-on experience with CRM software (e.g., Zoho, Salesforce, or similar) and basic MS Office (Excel/Word).
- Presentation : Must be well-presented and skilled, as you will represent the brand to our premium clientele in the T. Nagar/Nandanam area.
- Education : Any Graduate degree.

Pay: ₹20,000.00 - ₹30,856.90 per month

Application Question(s): Experience :

- Customer relationship management: 1 year (preferred)

Language :

- English (required)
- Tamil (required)

Work Location: In person

📌 Customer Relationship Executive (Nandanam)
🏢 Techbyheart
📍 Nandanam