- Location
- Kolkata, West Bengal
- Experience Required
- Fresher
- Education Required
- Graduation
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Other Requirements
- Aadhaar Card
- Bank Proof
- Education Proof
- PAN Card
- Role: Associate - CRE (Customer Relationship Executive)
Responsibilities :
- Manage relationships with clients and ensure their satisfaction with services provided
- Act as a point of contact between clients and the company, addressing any inquiries or concerns
- Communicate effectively both internally and externally to ensure smooth operations
- Coordinate with internal teams to ensure timely delivery of services and meet client expectations
- Monitor client accounts and update relevant information in the database
- Assist in generating sales leads and converting them into opportunities
- Analyze feedback from clients to improve services and increase customer retention
- Maintain a high level of professionalism and confidentiality in all client interactions
- Adhere to company policies and procedures at all times
Positive to have values:
- Excellent communication skills
- Problem-solving abilities
- Attention to detail
- Customer service orientation
- Ability to work under pressure and meet deadlines.