We are looking for a Customer Care Executive to join our team at Knack Global . The role offers ₹20000 - ₹24000 and involves managing customer calls, delivering outstanding customer service related to Healthcare . Join us for a outstanding work environment with various opportunities for career growth.

Key Responsibilities :

- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements : Job Types : Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹24,000.00 per month

Benefits :

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Semi Non Voice Process-jaipur
🏢 Knack Global
📍 Jaipur