To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets - with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
The VFI Administrator is responsible for the day-to-day administration, governance, support, and continuous improvement of the aftermarket platform. The role serves as the primary point of contact for VFI operations, user management, access control, issue resolution, and platform enhancement initiatives.
Administer and maintain the Visual FRU Identifier (VFI) and User Documentation Portals , ensuring high availability, reliability, performance, and operational effectiveness.
Administer and maintain the aftermarket platform, ensuring system availability and data integrity.
Manage user provisioning, access permissions, periodic access reviews, and compliance with aftermarket access policies.
Resolve user tickets, troubleshoot issues, and coordinate with IT and vendors as required.
Maintain VFI structure, metadata, mappings, and related system configurations.
Support onboarding, training, and user communications related to aftermarket usage and best practices.
Participate in aftermarket enhancement projects, including future initiatives such as customer-facing delivery capabilities.
Bachelor's degree in information systems, Computer Science, Engineering or related field.
- 5+ years of experience administering internal parts and document portals.
- Experience administering enterprise content, learning, or knowledge management systems.
- Robust analytical, problem-solving, and customer support skills.
- Familiarity with metadata, content delivery workflows, and system integrations is desirable.
- Experience with CCMS platforms (such as Ixiasoft) Experience with SharePoint, Azure-based platforms, customer portals, or knowledge management systems Familiarity with Snowflake, CRM, ServiceNow, and LMS integrations
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. Use of AI Statement
To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews-whether virtual or in person-is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
📌 IT Systems Information Administrator (Chennai)
🏢 KLA
📍 Chennai