Free uniforms

- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance

RESTORATION / MITIGATION PROJECT MANAGER

Full-Time | Direct Hire | $90,000–$110,000 Total Base and Bonus Compensation

SERVPRO Team JRF is an independently owned, multi-location restoration franchise serving residential and commercial customers across Massachusetts and Recent Hampshire. Our Salem, MA office is the hub of our Massachusetts operations, handling water damage mitigation, fire and smoke restoration, mold remediation, and large-loss commercial projects for insurance carriers and their policyholders.

You know how to run a water or fire job from first notice of loss to final invoice. We are hiring a Restoration / Mitigation Project Manager based out of our Salem, MA office. You will own a portfolio of Massachusetts jobs — managing field crews, communicating with insurance adjusters and property owners, writing and negotiating Xactimate and Symbility scopes, and making sure every project closes on time, on budget, and to standard.

Total compensation is $90,000 – $110,000 (base salary plus performance bonus), which reflects what we expect from this role: experienced, independent, and accountable. This is not a training position. Manage water damage mitigation, fire/smoke restoration, and mold remediation projects from initial response through job close

Serve as the primary contact for property owners, insurance adjusters, and TPAs throughout the project lifecycle

Schedule, direct,



and supervise field crews and subcontractors across active Massachusetts job sites

Conduct moisture mapping, psychrometric readings, and daily monitoring documentation on mitigation jobs

Manage materials, equipment, and subcontractor costs to protect job-level gross margin

Participate in the on-call rotation for after-hours emergency response

Minimum 3 years of hands-on project management experience in the property restoration industry — water, fire, or mold (not general construction)

Demonstrated experience writing and managing Xactimate or Symbility estimates

Experience managing insurance adjuster and TPA relationships and navigating the carrier billing process

Valid driver's license with a clean driving record — required to operate company vehicles

Experience with carrier preferred vendor / TPA programs (Contractor Connection, Alacrity, PSA, or similar)

Prior SERVPRO system experience

Compensation & Benefits

Total compensation: $90,000 – $110,000 — base salary plus performance bonus tied to job cycle time, close rate, and gross margin

Company vehicle or vehicle allowance

Health, dental, and vision insurance

Paid time off

Company-paid IICRC training and recertification — we invest in your credentials

Year-round,



consistent volume through insurance carrier relationships — not seasonal swings or storm-chasing

National brand, local ownership — you are a name here, not a number

Owners and leadership who came up in the trades and understand what a field PM actually needs to succeed

Real advancement opportunity as the company continues to grow across Massachusetts and New Hampshire

We pay for certifications and training that directly increase your earning potential and market value

$90,000–$110,000 total comp for a role that earns it — no games, no vague 'competitive salary'

Apply through this posting with your resume or a summary of your restoration experience — where you have worked, what types of jobs you have managed, and what certifications you hold. If you do not have direct restoration project management experience, please do not apply. Compensation: $90,000.00 - $120,000.00 per year

We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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