Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: Up to ₹12 LPA
Shift: 12:30 PM – 3:30 AM IST (as per business requirements)

Job Summary

We are looking for an experienced and detail-oriented Assistant Manager – Procure to Pay (P2P) to manage accounts payable operations, oversee complex payment activities, resolve operational exceptions, and ensure compliance with established service-level agreements (SLAs). The ideal candidate should have strong Finance & Accounting (F&A;) knowledge, extensive Procure to Pay (P2P/PTP) experience, analytical skills, and team-handling capabilities.

The candidate will be responsible for work allocation, quality and compliance reviews, payment issue resolution, stakeholder management, client governance calls, and continuous process improvement.

Key Responsibilities

- Manage day-to-day Procure to Pay (P2P) and accounts payable operations, ensuring timely and accurate processing.

- Allocate work across the team, monitor productivity, and ensure adherence to operational targets.

- Handle complex transactions, exceptions, and escalated queries related to payment processing.

- Investigate and resolve duplicate payments, foreign payment issues, and other payment discrepancies.

- Review royalty calculations and ensure the accuracy of related financial transactions.

- Conduct quality checks and compliance reviews to maintain process accuracy and adherence to internal policies.

- Monitor SLA performance, prepare operational reports, and track key performance indicators (KPIs).

- Conduct regular review meetings with business stakeholders and retained accounting teams.





- Participate in client governance calls, communicate operational updates, and resolve escalated issues.

- Identify process gaps and implement continuous improvement initiatives to enhance efficiency and accuracy.

- Ensure compliance with financial controls, audit requirements, and established process guidelines.

- Support team development through guidance, knowledge sharing, and performance monitoring.

Required Skills

- 7+ years of experience in Finance & Accounting (F&A;), with robust Procure to Pay (P2P/PTP) experience.

- Strong knowledge of accounts payable, payment processing, and core P2P operations.

- Experience in exception management, duplicate payment resolution, and foreign payment issues.

- Knowledge of royalty calculations and complex financial transaction reviews.

- Proficiency in MS Office, particularly Excel and reporting tools.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent verbal and written communication skills.

- Experience in SLA monitoring, quality assurance, compliance, and operational reporting.

- Strong stakeholder management and client communication skills.

- Knowledge of process improvement methodologies and operational controls.

Good-to-Have Skills

- At least 3 years of team-handling or team-management experience.





- Expertise in accounts payable tools, P2P technologies, and financial systems.

- Experience leading process improvement initiatives.

- Experience participating in client governance meetings and business reviews.

- Advanced MS Excel and reporting skills.

Educational Qualifications

- Minimum 15 years of regular, full-time education (10+2+3).

- Graduation or postgraduate qualification in Finance, Accounting, or a related discipline.

- Preferred qualifications include B.Com, BBA, M.Com, or MBA in Finance.

Candidate Requirements

- Total Experience: 7–10 years.

- Relevant Experience: 7+ years in F&A; and P2P/PTP operations.

- Team Management: 3 years preferred.

- Location: Chennai.

- Shift: 12:30 PM – 3:30 AM IST, as specified by the hiring team.

- Salary: Up to ₹12 LPA.

- Job Code: 423484.

- Eligibility Restriction: Former TCS employees are not eligible to apply, as per the hiring requirement.

- Documentation: PAN and date of birth (DOB) are required for profile creation.

Key Competencies

- Team leadership and work allocation

- Accounts payable and payment operations

- Exception and escalation management

- Quality and compliance management

- SLA adherence and KPI reporting

- Client and stakeholder management

- Analytical thinking and decision-making

- Process improvement and operational excellence

Interested candidates with strong P2P/PTP expertise, leadership capabilities, and experience managing complex accounts payable operations are encouraged to apply, subject to the eligibility criteria.

📌 Assistant Manager - Procure to PayP) (Chennai)
🏢 Gratitude
📍 Chennai