Employee Data Governance Specialist (SME)

Location: Mumbai
Experience: 4–8 Years

Job Description

We are looking for an experienced Employee Data Governance Specialist (SME) to support HR operations for onshore employees with a robust focus on effectiveness, efficiency, data accuracy, and customer service. The role involves managing HR transactions, employee data and records, Workday workflows, ServiceNow cases, and reporting activities.

Key Responsibilities

- Manage end-to-end Hire-to-Retire HR transactions and Employee Data Management activities.

- Process HR lifecycle events, including promotions, personal data changes, separations, transfers, cost center changes, and compensation changes .

- Handle and resolve Workday workflows and ServiceNow cases efficiently.

- Manage Workday Inbox and filter activities .

- Validate employee data and records to maintain strong data hygiene and accuracy .

- Prepare and publish weekly and monthly reports .

- Support Workday reporting and data validation activities.

- Perform testing activities using the Workday Sandbox setting.

- Coordinate with stakeholders and resolve HR operations-related issues within defined timelines.

- Coach and support team members when required.

- Conduct effective training sessions and lead by example.

- Support pilot transitions , where required.

- Maintain confidentiality while managing sensitive employee information.

- Work independently,



manage multiple tasks, and meet strict deadlines.

Required Skills & Experience

- 4–6 years of experience supporting US and Europe HRO verticals .

- Expert-level knowledge of Workday and ServiceNow .

- Strong experience in Hire-to-Retire processes, Employee Data Management, HR Administration, and Employee Lifecycle Events .

- Experience in processing HR transactions within relevant Workday modules.

- Knowledge of Workday Inbox and Filters Management .

- Experience in validating employee records and maintaining data accuracy.

- Strong communication, problem-solving, and resolution skills.

- Ability to multitask, work under pressure, and meet deadlines.

- Ability to coach team members and deliver effective training sessions.

Good to Have

- Experience in Workday Reporting .

- Knowledge of Workday Sandbox for testing .

- Experience in handling pilot transitions .

- Strong reporting and data validation skills.

Education

- Bachelor's degree in any discipline.

- Basic knowledge of MS Office applications .

Working Conditions

- Flexible to work in 24×7 shift timings .

- Work from Office – Mumbai.

- Willingness to work extended hours when required to meet business deadlines.

Important Note

- Ex-TCS employees are not eligible to apply.

- PAN and Date of Birth are mandatory for profile creation.

📌 Employee Data Governance Specialist-SME (Mumbai)
🏢 Gratitude
📍 Mumbai