Job Title : RTR Tower Lead – Record to Report

Job Description

We are hiring an experienced RTR Tower Lead to lead end-to-end Record to Report operations, service delivery, process governance, people management, transitions, and continuous improvement. The role requires strong Finance & Accounting expertise, leadership experience, stakeholder management skills, and hands-on knowledge of SAP or JD Edwards.

The ideal candidate should have extensive RTR experience with 7+ years in leadership, people management, process management, and transition activities , along with Lean Six Sigma expertise.
​ Location: Kolkata
​ Experience: 10–15 Years
​ Work Mode: Work From Office

Key Responsibilities

- Own and manage the RTR service tower and ensure end-to-end delivery performance.

- Lead service delivery in line with SLAs, OLAs, quality, and compliance requirements .

- Manage teams, allocate resources, monitor performance, and develop talent.

- Oversee RTR processes, operational governance, and delivery stability.

- Manage major issues, root cause analysis, problem management, and corrective actions.

- Act as the primary point of contact for clients, business stakeholders, and leadership.

- Conduct business reviews, performance reporting, and governance meetings.

- Drive continuous improvement, automation, cost optimization, and process transformation .

- Lead and mentor teams in Lean Six Sigma improvement initiatives .

- Manage process transitions and ensure smooth implementation of new processes.

- Identify operational risks, dependencies, and improvement opportunities.





- Ensure compliance with organizational policies, controls, security standards, and regulatory requirements.

- Manage resource utilization, costs, and operational budgets.

- Collaborate with other service towers to ensure seamless end-to-end service delivery.

- Prepare and present reports, dashboards, and performance analytics to stakeholders.

Required Skills

- 10–15 years of experience in Record to Report (RTR) .

- 7+ years of experience in leadership, people management, process management, and transitions .

- Strong Finance & Accounting domain expertise.

- Strong knowledge of RTR processes and service delivery management .

- Lean Six Sigma certification/formal training ; Black Belt preferred.

- Proven experience leading or mentoring Lean Six Sigma improvement projects.

- Expert knowledge of SAP or JD Edwards .

- Strong MS Excel, PowerPoint, and reporting skills.

- Excellent stakeholder and client management skills.

- Strong analytical, problem-solving, and decision-making abilities.

- Strong governance, risk, compliance, and continuous improvement mindset.

- Excellent communication and presentation skills.

- Ability to manage multiple priorities and work under stringent timelines.

Qualifications

- B.Com / M.Com / CA Complete preferred.

- Bachelor's/Master's degree in Finance & Accounting or equivalent.

- ERP certification/proficiency is preferred.

- Minimum 15 years of regular, full-time education (10+2+3) .

Significant Notes

- Ex-TCS employees cannot apply.

- PAN and DOB are required for profile creation

📌 RTR Tower Lead - Record to Report (Kolkata)
🏢 Gratitude
📍 Kolkata