Italian Language Specialist – Cards Operations

Location: Mumbai
Experience: 2–10 Years
Preference: Immediate Joiners preferred

Job Description

We are looking for an experienced Italian Language Specialist – Cards Operations to support cards-related processes, with a strong focus on disputes and collections. The ideal candidate should have excellent Italian language proficiency, analytical skills, and the ability to effectively communicate with clients and deliver high-quality results within defined timelines.

Key Responsibilities

- Handle Cards Operations – Disputes & Collections processes effectively.

- Communicate with clients and internal stakeholders in a professional manner.

- Analyze operational issues and provide appropriate resolutions.

- Prepare and maintain MIS reports and operational data.

- Ensure accuracy and timely completion of assigned deliverables.

- Meet stringent client deliverables and agreed service levels.

- Prepare and deliver effective presentations as required.





- Use MS Office tools for reporting, analysis, documentation, and presentations.

- Demonstrate solid interpersonal and communication skills.

- Support day-to-day operations while maintaining quality and process compliance.

- Use Italian language skills for written and verbal communication.

Required Skills

- Italian Language – Written & Verbal

- Cards Operations

- Disputes & Collections

- Client Communication

- MIS Reporting

- MS Office

- Analytical Thinking

- Interpersonal Skills

- Presentation Skills

- Client Deliverables / SLA Management

Eligibility

- 2–10 years of relevant experience.

- Strong written and verbal proficiency in Italian .

- Experience in Cards Operations – Disputes & Collections is preferred.

- Immediate joiners are preferred.

- Ex-TCS employees are not eligible to apply.
- PAN and DOB are required for profile creation.

📌 Italian Language Specialist - Cards Operations (Mumbai)
🏢 Gratitude
📍 Mumbai