Technical UX Writer (Bengaluru)

Technical UX Writer (Bengaluru)

01 Nov
|
75F APAC
|
Bengaluru

01 Nov

75F APAC

Bengaluru

75F is a global leader in IoT-based Building Automation & Energy Efficiency solutions for commercial buildings. We are headquartered in the US, with offices across India, Singapore, and the Middle East. Our investors, led by Bill Gates's breakthrough energy ventures, include some of the most prominent names in climate and technology. Our Strategic Partnerships with Tata Power and Singapore Power have spread the message of energy efficiency, climate tech & better automation through IoT, ML, AI, wireless technology & the power of the Cloud. Through these partnerships, the company has earned the trust of several customers of repute such as Hiranandani Hospital, Dmall, Spar and Fern Meluha in India and Singapore Institute of Technology, Labrador Real Estate, Instant Group, DBS Bank, Amex in Singapore.
Our cutting-edge technology and exceptional results have garnered numerous awards, including recognition from entities like Clean Energy Trust, Bloomberg NEF, Cleantech 100, Realty+ Prop-Tech Brand of the Year 2022-2023 & 2024, ESG Award Customer Excellence 2023, Frost & Sullivan APAC Smart Energy Management Technology Leadership Award 2021, CMO Asia 2022 Most Preferred Brand in Real Estate: HVAC and National Energy Efficiency Innovation Award by Ministry of Power 2023.
Continuing education is valued. Finally, we believe we can't build a current future for the planet without first building a diverse and inclusive team so we hire the best candidates we can based on an evaluation of their potential, not just their experience.
Role: Technical Documentation Specialist, Product Team
Experience – 8+ years
Technical Documentation Specialist to own documentation across product. The role will need to produce User Manuals and Training materials for various aspects of the products usage on both software and hardware side.



The 75F technology stack is comprised of hardware, firmware, mobile, web UI (i.e., Angular), NodeJS and Java services, Azure CosmosDB, InfluxDB (i.e., time scaled database), machine learning, and big data analytics. This role will be focused on the both hardware and software portion of the stack and the role will need to gain a detailed understanding of their functions. A successful candidate will have a quality-first approach to deliver maintainable, well-documented, and well-illustrated documents. Also he/she will need to adapt quickly to change, be able to collaborate with technical and business stakeholders alike, and be able to champion efficient agile processes, delivery, and DevOps while mentoring others to do the same.
F acilitate and own user manual creation and maintenance across various aspects of the product usage.
Author and publish various product documentation for different software and hardware specifications.
Conduct audience analysis. Edit and update all published and in-queue technical documentation as per marketing guidelines
An Extremely High Technical Aptitude… we are an extremely high- tech company!
Ability to manage multiple projects simultaneously. Extract and gather information needed to produce effective Help for software features by interviewing internal staff, using our mechanical software and hardware products and features, and researching existing literature
Take ownership of and drive the complete Help production process,



including information gathering, draft production, draft revisions, technical and editorial reviews, and final proofing.
Required Knowledge/Skills, Education, and Experience

- Bachelor's Degree or higher in Computer Science, Software Engineering, or closely related technical discipline.
- 8+ years in technical content creation and ownershi
- Well versed with Product Video Documenation
- Taking highly technical information provided by developers and transform it into understandable, concise Help for the end-user
- Producing short videos. Video production can involve scripting, video capture, and video editing tasks
- Working comfortably with a variety of software tools, including version control systems, structured authoring systems, project tracking software, video production software, graphics editing packages, video conferencing, etc.

A love for analytics and various User experience aspects.
Quality-first approach for documents produced
And the preferred experience:
~2+years' experience in the in the IoT and BMS industry;

Knowledge of modern agile processes and optimization
Excellent computer literacy (Outlook, Excel, Sharepoint)
5 days' work week.
Attractive Compensation & Benefits structure
Possibility of being placed in different regions where the Company has a direct presence (Singapore, India, Dubai, USA)

Being a part of one of the world's leading Climate Tech companies & working with a team of 200 passionate disruptors.
Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent, that is highly engaged and eager to innovate.

📌 Technical UX Writer (Bengaluru)
🏢 75F APAC
📍 Bengaluru

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