Job Title: German Language Specialist – Customer Support

Location: Mumbai – TCS Kensington Office
Experience: 2 to 6 Years
Qualification: Any Full-Time Graduate (Commerce Preferred)
Grade: Grade 1 / Grade 2
Shift Timing: 2:00 PM to 12:00 Midnight

Role Purpose

We are looking for a skilled German Language Specialist with strong German reading, writing, and speaking abilities. The candidate will be responsible for communicating and interacting with customers professionally in both German and English .

Key Responsibilities

- Communicate with customers effectively in German and English .

- Handle customer interactions in a professional and courteous manner.

- Read, understand, and respond to customer queries in German.

- Ensure accurate written and verbal communication.

- Maintain high standards of customer service and communication quality.





- Use MS Office applications effectively for day-to-day work and reporting.

Must-Have Skills

- Strong German reading, writing, and speaking skills.

- B2 or above certification in the German language is mandatory.

- Valuable fluency in English and German .

- Good MS Office competency.

- Ability to interact with customers professionally and courteously.

- Strong communication and interpersonal skills.

Eligibility Criteria

- Experience: 2 to 6 years.

- Qualification: Any full-time graduate; Commerce graduates preferred.

- German Certification: B2 or above mandatory.

- Candidates must be comfortable working from 2:00 PM to 12:00 Midnight .

- TCS ex-employees are not eligible to apply.

📌 OHL German-Customer Service Executive (Mumbai)
🏢 Gratitude
📍 Mumbai