The Central Programs Team, India (CPT India) leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This is a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing.

Program/Process Improvement, Project Management

Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.

Guide management in the development/review of applicable policies, procedures and business practices.





Engage in frequent written and verbal communication with management and business partners to accomplish goals.

This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management).

Follows confidentiality rules with the documents reviewed.

Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions.

Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies.

Bachelor's degree in relevant field

2+ years of program or project management experience

Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership

Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)

Solid analytical and problem-solving skills with experience in data analysis using Microsoft Excel (including Pivot Tables, VLOOKUP, and aggregate functions)

Proficiency in Microsoft Office tools, especially advanced Excel and Word

Experience in stakeholder management and cross-functional collaboration

Experience in MS Access and SQL

Experience in requirement gathering and ability to write clear and detailed requirement document

Experience using Microsoft Projects software

Experience working in an analytical environment with cross-functional teams

Knowledge of SQL or Python

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📌 Undergraduate Programme Manager (Bengaluru)
🏢 Amazon Thunder
📍 Bengaluru