At Zuora, we help businesses grow smarter and adapt faster. Our platform powers up-to-date business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Office & Community Manager will own the day-to-day workplace experience for Zuora's Chennai office, creating a safe, efficient, welcoming, and well-maintained environment where employees and visitors can do their best work. Reporting to the APAC Workplace Manager, this role will connect facilities operations, vendors, budgets, employee programs, and community-building initiatives into one reliable workplace experience.

In the first 12–18 months, you will establish strong operating rhythms for the Chennai office, strengthen vendor and financial controls, improve workplace services, and help build an engaging office community aligned with regional workplace standards and business priorities.

Workplace Experience & Operations

Own daily workplace operations and ensure the office is safe, clean, functional, and ready for employees and visitors.

Oversee housekeeping, pantry, reception, security, maintenance, access control, transport, and related workplace services.

Conduct regular workplace inspections and coordinate timely resolution of facilities issues, maintenance requirements, and employee concerns.

Partner with the landlord, building management, service providers, and internal teams to maintain uninterrupted office operations.

Vendor & Financial Management

Manage workplace vendors across sourcing support, quotations, negotiations, contracts, SLAs, AMCs, service reviews, and performance improvement.

Monitor service quality, vendor compliance, invoices, purchase orders, and timely payments in partnership with Finance and Procurement.

Identify opportunities to improve service delivery and operational efficiency while protecting the employee experience.

Maintain accurate records for contracts, assets, invoices, purchase orders, and workplace expenditure.

Employee Experience & Community Engagement

Plan and deliver employee engagement activities, celebrations, wellness initiatives, and community-building programs.

Create inclusive programs that encourage connection, collaboration, and a positive office culture.

Gather employee feedback and translate insights into improvements to workplace services and the office experience.

Manage workplace communications related to events, facilities updates, office guidelines,



and employee initiatives.

Support initiatives that encourage meaningful office connection, collaboration, and a strong sense of community.

Manage event planning across budgets, venues, catering, vendors, employee communications, and on-site execution.

Ensure meeting rooms, visitor areas, and office facilities are prepared to the required standard.

Deliver a professional, inclusive, and welcoming hospitality experience for employees, leaders, and guests.

Ensure compliance with applicable workplace, building, fire safety, environmental, and statutory requirements.

Coordinate workplace risk assessments, safety inspections, emergency drills, corrective actions, and follow-up activities.

Work with building management, security, vendors, and internal teams to address workplace risks promptly.

Promote a culture of safety, inclusion, accessibility, and responsible workplace practices.

Space, Assets & Workplace Projects

Maintain accurate records of office assets, equipment, inventory, seating, and space utilization.

Coordinate workplace requirements for employee onboarding and offboarding, including access, seating, assets, and relevant handovers.

Support office moves, seating changes, maintenance projects, renovations, and workplace improvement initiatives.

Monitor office utilization and identify opportunities to improve space planning and resource allocation.

Support initiatives related to energy efficiency, waste reduction, responsible purchasing, and sustainable workplace operations.

Monitor workplace feedback, service levels, vendor performance, and operational metrics to identify improvement opportunities.

Prepare periodic reports on workplace expenditure, vendor performance, employee engagement, and operational issues.

Share updates, risks, and recommendations with the APAC Workplace Manager and escalate issues requiring regional support.

Bring typically 6–8 years of experience in workplace operations, facilities management, corporate office administration, hospitality, or employee experience.

Have experience managing office services, vendors, budgets, events, workplace projects, and compliance requirements.

Can take ownership of local workplace operations, prioritize competing needs, and respond thoughtfully to time-sensitive issues.





Understand financial operations such as invoice validation, purchase orders, expense tracking, budget monitoring, and vendor cost control.

Are comfortable working independently while staying connected to regional standards, priorities, and support networks.

Use Microsoft Office or Google Workspace confidently and can learn procurement, ticketing, or facilities management systems.

Experience in a technology, SaaS, or multinational corporate environment.

Experience supporting office moves, renovations, space planning, or workplace improvement projects.

Experience creating employee engagement or community-building programs.

The Chennai Office & Community Manager is part of Zuora's APAC Workplace team and reports to the APAC Workplace Manager. The team is responsible for creating safe, effective, and engaging workplaces that support employees, leaders, and business operations across the region.

You will work closely with HR, IT, Finance, Procurement, Security, business leaders, landlords, building management, and workplace service providers. This is a hands-on role with meaningful local ownership, regional collaboration, and opportunities to expand your scope through workplace projects, employee programs, and continuous improvement initiatives.

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs

Medical Insurance

Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break

Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)

Learning & development stipend to support ongoing growth

Mental wellbeing resources and support

Build an inclusive, high-performance culture where people feel inspired, connected, and valued

At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [HIDDEN TEXT] (or local equivalent, where applicable).

📌 (Flexible Office) Community Manager (Chennai)
🏢 Zuora
📍 Chennai