Lead Global Procurement Operations

Are you an experienced Procure-to-Pay (P2P) professional with strong leadership skills and expertise in Purchase Order Processing ? We are looking for a Purchase Order Processing Lead to oversee end-to-end PO operations, lead high-performing teams, and drive operational excellence for global clients.

This is an exciting opportunity to lead process transformation, partner with cross-functional stakeholders, and play a key role in delivering efficient, compliant, and customer-focused procurement services.

What You'll Do

As the Purchase Order Processing Lead, you will manage end-to-end Purchase Order operations while ensuring process efficiency, compliance, and exceptional stakeholder service.

Purchase Order & P2P Operations

- Lead the Purchase Order Processing team, ensuring timely and accurate creation, modification, and closure of Purchase Orders.

- Manage end-to-end Procure-to-Pay (P2P) operations while meeting agreed Service Level Agreements (SLAs).

- Ensure compliance with procurement policies, internal controls, and operational standards.

- Review and improve Purchase Order workflows to enhance efficiency and accuracy.

Process Governance & Continuous Improvement

- Establish and maintain Standard Operating Procedures (SOPs), process controls, and governance frameworks.

- Drive process optimization, standardization, and automation initiatives to improve productivity and reduce processing cycle times.

- Identify operational risks and implement preventive and corrective actions.

- Promote a culture of continuous improvement across the procurement team.

Stakeholder & Client Management

- Serve as the primary point of contact for clients, business stakeholders, and procurement partners.

- Independently manage client meetings, stakeholder discussions, and escalation calls.





- Build strong relationships with Procurement, Accounts Payable, Finance, and business teams to ensure seamless operations.

- Deliver a high level of customer service while handling complex stakeholder queries.

Problem Solving & Root Cause Analysis

- Conduct Root Cause Analysis (RCA) for recurring operational issues and process exceptions.

- Develop and implement corrective and preventive action plans.

- Resolve complex procurement issues while minimizing business impact.

Performance & Compliance

- Monitor operational KPIs, productivity, quality, turnaround time (TAT), and SLA performance.

- Prepare operational reports and present performance insights to management.

- Support internal and external audits by ensuring complete documentation and policy compliance.

- Drive compliance with procurement governance and financial controls.

Leadership

- Lead, coach, and develop a high-performing Purchase Order Processing team.

- Allocate workloads, monitor team performance, and support career development.

- Foster collaboration, accountability, and operational excellence.

What We're Looking For

Required Qualifications

- Bachelor's Degree in Business Administration, Commerce, Finance, Supply Chain Management, or a related field.

- 5–11 years of experience in:

- Procure-to-Pay (P2P)

- Purchase Order Processing

- Procurement Operations

- Shared Services

- Global Business Services (GBS)

- Strong knowledge of ERP platforms such as:

- SAP

- JD Edwards (JDE)





- Proficiency in Microsoft Office applications:

- Excel

- Word

- PowerPoint

- Strong analytical and problem-solving abilities.

- Excellent verbal and written communication skills.

- Proven stakeholder and client management experience.

- Ability to lead teams in a rapid-paced, performance-driven workplace.

- High level of accountability, ownership, and customer focus.

- Willingness to work ANZ Shift and from the office 5 days a week .

Key Skills

- Procure-to-Pay (P2P)

- Purchase Order Processing

- Procurement Operations

- SAP ERP

- JD Edwards (JDE)

- Purchase Order Management

- Root Cause Analysis (RCA)

- Process Governance

- SOP Development

- Process Improvement

- Continuous Improvement

- SLA & KPI Management

- Procurement Compliance

- Stakeholder Management

- Client Relationship Management

- Team Leadership

- Microsoft Excel

- Time Management

- Documentation & Knowledge Management

- Problem Solving

Why Join US?

- Competitive salary package

- Opportunity to lead procurement operations for global clients

- Work with enterprise ERP platforms and digital procurement solutions

- Exposure to process automation and continuous improvement initiatives

- Collaborative, inclusive, and high-performance work culture

- Continuous learning and leadership development opportunities

- Build your career with one of the world's leading IT and business services organizations

Ready to Lead Procurement Excellence?

If you're a results-driven P2P professional with experience in Purchase Order Processing, ERP systems, stakeholder management, and team leadership , this is your opportunity to take the next step in your career.

Apply today and help drive operational excellence across global procurement operations!

📌 Purchase Order Processing LeadP) (Kolkata)
🏢 Gratitude
📍 Kolkata