OHL Transformation Lead (Media Domain and Trust & Safety) (Kolkata)

OHL Transformation Lead (Media Domain and Trust & Safety) (Kolkata)

01 Nov
|
Gratitude
|
Kolkata

01 Nov

Gratitude

Kolkata

Job Title: Transformation Lead – Media Domain

Location: Kolkata / Mumbai
Experience: 10–15+ Years

Work Mode: Work From Office

Role Summary

We are looking for an experienced Transformation Lead to drive AI-led automation and quality transformation across the Media domain , including OTT, Ad Operations, AdTech, and content platforms. The role will own the automation strategy, execution, governance, and quality roadmap with a focus on productivity, scalability, faster releases, and operational excellence.

Key Responsibilities

- Define and drive an AI-first automation roadmap aligned with Media delivery goals.

- Lead AI-driven automation across OTT streaming, AdTech/Ad Operations, and content platforms.

- Design effective human-in-the-loop models by balancing AI decisioning with manual validation.

- Validate data pipelines, analytics, dashboards, and reporting systems.

- Establish automation standards, governance frameworks, and audit-ready processes.

- Leverage GenAI and intelligent automation for test generation, self-healing, predictive quality, and process optimization.

- Ensure quality validation across web, mobile, and device platforms.





- Own automation execution and end-to-end defect lifecycle management.

- Collaborate with distributed technology, operations, QA, and business teams.

- Develop dashboards and metrics to provide actionable insights on quality, productivity, and automation performance.

- Drive continuous improvement and scalable transformation initiatives across Media operations.

Technical Skills

- Python

- Java

- JavaScript

- Selenium

- Playwright

- Cypress

- AWS / Azure / GCP

- GenAI

- Intelligent Automation

- AI-driven Testing

- Data Validation

- Quality Engineering

Leadership Competencies

- AI-led transformation experience.

- Experience leading automation or QA transformation programs.

- Robust strategic thinking and stakeholder management.

- Excellent communication skills.

- Experience managing distributed teams.

- Strong program governance and execution capabilities.

Education

- Bachelor's degree in Computer Science, IT, AI, or related field – Mandatory .

- Master's degree – Preferred .

Eligibility

- Ex-TCS employees are not eligible to apply.

- PAN and DOB are required for profile creation.

📌 OHL Transformation Lead (Media Domain and Trust & Safety) (Kolkata)
🏢 Gratitude
📍 Kolkata

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