Supply Chain Team Lead / Operations Manager

Location: Mumbai
Experience: 4–8 Years
Shift: Rotational / Night Shift – Flexibility Required

Job Description

We are looking for a Supply Chain Team Lead / Operations Manager with strong experience in Supply Chain Management, Sourcing & Procurement, team handling, and client relationship management. The role will be responsible for managing day-to-day operations, monitoring delivery and quality, handling exceptions and escalations, identifying potential risks, and ensuring business objectives are achieved.

Key Responsibilities

- Manage client relationships and ensure effective service delivery.

- Lead, motivate, and manage the operations team.

- Monitor delivery, quality, productivity, and exception handling.

- Conduct internal performance reviews with team members and leadership.

- Identify and manage potential operational risks.

- Oversee contract administration and day-to-day procurement activities.

- Ensure operational, functional, and business objectives are met.

- Handle escalations and drive timely resolution.





- Conduct process training and employee assessments.

- Channelize workflow and ensure smooth process operations.

- Manage interactions with domestic and international suppliers/customers.

Required Skills

- 5–7+ years of experience in Supply Chain Management.

- Robust experience in Sourcing & Procurement.

- Team handling and leadership skills.

- Client relationship and stakeholder management.

- Escalation and exception management.

- Performance and quality monitoring.

- Risk identification and management.

- Contract administration and procurement operations.

- Experience dealing with domestic and international suppliers/customers.

Education

- Minimum 15 years of regular, full-time education (10+2+3).

- Bachelor’s/Master’s degree in B.Com / BMS / BBA / MBA preferred; may be flexible based on relevant experience.

Important Note

- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.

📌 Supply Chain Team Lead/Ops Manager (Mumbai)
🏢 Gratitude
📍 Mumbai